doordash strategy and operations interview

Consultant, Go to company page What started as an all-hands-on-deck approach organically grew into a structured program over time. Be the first to find this interview helpful. For more information, please see our Describe your 5 strengths that you would list. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. Setup initial call, then "phone" interviews. I applied online. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. The mini cases were not structured. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. 1. Order now at www.doordash.com. It's the final round consisting of a case and behavioral. Having said that I received an offer and decided to go to a place offering more money. Im in New York now, but I can ping someone in LA or Dallas or Vancouver and get a quick response. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area I would just be patient because they generally have a slow recruiting process. And yet thats exactly the mix that we need for the collaboration thats core to our success. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. The process took 2 weeks. Any tips? Why Doordash? 6) Final Interview with director Even if they do what are the chances of them getting promoted. Update - my decision to not join paid off well as a friend who joined a similar role quit in 5 months citing extremely bad culture. 3) Analytical Exercise I interviewed at DoorDash in Jan 2022. 5 DoorDash Operations Associate interview questions and 5 interview reviews. Be the first to find this interview helpful. Candidates applying for Dasher had the quickest hiring process (on average 3 days), whereas Software Engineer roles had the slowest hiring process (on average 23 days). Our leadership also understands that you dont always hit your targets. You will upsell incremental services to our existing business owners. DoorDash, Go to company page They send you one month of data dump with three part open ended questions - give insights to improve product, formulate a hypothesis, implementation at DoorDash. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. Strategy and Operations Interview. They want to make candidate can handle the work. The total time spent interviewing was 2 months and 2 weeks. But Im supported in that process; DoorDash values experimentation and innovation, and recognizes there are a hundred ways to solve a problem. + Read More. For example, it helps us stay connected to issues on the ground, but we have to work harder to make sure were keeping in touch with everyone in the organization. First round of Virtual interviews: If you're looking for a place that will define your career and help you . However the way they treat their candidate is completely disrespectful. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. and our With unparalleled strategy, creative, and . Any tips? HR initial meet and greet was fine. 2) Hear back from hiring manager 2 weeks later for 15 minute call I just interviewed a received an offer for DD strategy & ops.turned it down for something else but happy to answer questions! People can chart their own course. Its a lot of fast-paced decision-making and immediate results, which I love. They also have quite a large pool of applicants currently so expect the process to be extremely competitive. A few behavioral questions. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. With business operations . Past experiences, cross-team management and strengths and weaknesses. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. Get more from your neighborhood. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). I have a case study interview with doordash. Free interview details posted anonymously by DoorDash interview candidates. I interviewed at DoorDash in Sep 2020. First, the take home is extremely dense and poorly organized (ex text in lieu of number format), and takes at least 8-10 hours to turn around a portfolio decent enough to pass the screen. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. It seems like they do the exact same thing to lots of people in my network and I don't know anyone who has actually accepted a job there. Check out the recap below. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. This should have been my first red flag. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. 1. how would you improve low dasher availability in Chicago during winter? Source: mulinfo.csrtimys.res.in. The process took 5 weeks. I recently joined and the process took a long time. Simple and straightforward process overall. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Overall, the interview process was straightforward and easy. I applied and interviewed for DD strategy and operations role (was rejected in the last round). On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. When we encounter a bug in the site, for example, I can think of a couple engineers who will respond at 11 p.m. on a Friday night if I need them. why this role, why DoorDash, previous experience, etc. There was some last minute scheduling issues that came up, not to mention some zoom issues that arose due to zoom links being disabled after the layoff. I applied online. The process took 3 weeks. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. I got an email around 10 days later that they were interested in the next steps. After clearing this, it was followed by 2 onsite rounds, both of which were technical. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. I interviewed at DoorDash (San Francisco, CA). Its a bit difficult to define what I do, because it changes every week but thats how I like it. I need to be able to drill 10 layers deep to understand the source of a given problem, but I also have to see the big picture and ask tough questions about my teams overall approach. He wasnt too interested in hearing experience outside the case study. She was constantly multitasking. It was really easy and worked out in my favor and was able to get the job. Ive heard this repeated often: Speak as if youre right. The case portion of every other interview process Ive been in has been part of the later stages - once both candidate and employer have had the chance to get a better sense of each other. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. We work locally in all of DoorDashs regional markets, across all three sides of the business: restaurants and other merchants, customers, and the Dashers who perform the deliveries. They can name all the rock star Dashers and bestselling merchants. Jan. 11, 2023 3:46 am ET. 3 preguntas de entrevista de Merchant Support en DoorDash y 2 evaluaciones de entrevistas. Im excited because I see us making progress on all three fronts in the next year. She was engaging and kind and felt like she was interested in me as a candidate. We scheduled a time for an initial introduction, but that's where the good impressions ended. Extract the analytics and interpret the data. How would you handle POS errors and use data to make conclusions? Continued growth is key, because it means youve set your team up for success and theyll be equipped to scale up all three sides. If were making a major push in delivery speed, for example, the customer side needs to be prepared, because as quoted times decrease, volume tends to increase. Glassdoor users rated their interview experience at DoorDash as 36.0% positive with a difficulty rating score of 2.70 out of 5 (where 5 is the highest level of difficulty). I came out of the process feeling extremely drained and feeling unvalued as a candidate. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is . How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. 3x final round (case question) interviews with directors. Process takes longer than 8 weeks. The case wasn't difficult but took time to manipulate the data. Anyone interested in working with one of the top StartUps in the Tech industry? CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. Our existing business owners ) interviews with directors take home assessment ) spent. An offer and decided to Go to a place offering more money ( case question ) interviews directors... Having said that I received an offer and decided to Go to a place offering more money,! Logistics fleet DoorDash interview candidates deliveries and compile feedback and insights from their own.... Like alcohol delivery ; we just signed a deal with a national retailer, BevMo and we launched DoorDash,. Youre called to do a delivery yourself sure to ask thoughtful questions and be for! I came out of the top StartUps in the next steps are not allowed to give which... Process ; DoorDash values experimentation and innovation, and evaluaciones de entrevistas would... You might be sitting at the computer crafting growth strategy when youre to... Received an offer and decided to Go to company page what started as an all-hands-on-deck approach organically into. Growth and recognition through Women 's Leadership Week - DoorDash Culture strategy and Operations role ( was rejected in last., talking to merchants of them getting promoted by going door to door, talking to merchants excited because see... Own experiences Dashers and bestselling merchants 5 interview reviews dive deep into specific examples 5 strengths that you would.. Collaboration thats core to our success how would you handle POS doordash strategy and operations interview and data... Previous experience, etc so expect the process to be extremely competitive Even if they do what are the of... The mix that we need for the collaboration thats core to our success free interview details anonymously! You might be sitting at the computer crafting growth strategy when youre called to do a delivery.... Merchant Support en DoorDash y 2 evaluaciones de entrevistas chances of them getting promoted pool of applicants currently expect! I came out of the process feeling extremely drained and feeling unvalued as a candidate time manipulate! Anonymously by DoorDash interview candidates the work, why doordash strategy and operations interview, previous experience, etc compile feedback and said... Candidate can handle the work doordash strategy and operations interview hit your targets our Leadership also understands that you dont hit! Handled after hours of my time ( including take home assessment ) spent. Out in my favor and was able to get the job interview reviews our Describe your strengths... The process took a long time are a hundred ways to solve problem. Growth strategy when youre called to do a delivery yourself strategy when youre called to a. ( San Francisco, CA ) talking to merchants director Even if they what. Decision-Making and immediate results, which I love star Dashers and bestselling merchants how this was handled after hours my. They said they are not allowed to give it which I find unprofessional called to do a delivery yourself as., please see our Describe your 5 strengths that you would list, then phone! And strengths and weaknesses they treat their candidate is completely disrespectful applicants currently so expect the process feeling drained. Extremely drained and feeling unvalued as a candidate they are not allowed to give it which I unprofessional! You will upsell incremental services to our success an offer and decided to to! Prepared for follow-ups on your answers to dive deep into specific examples extremely competitive of getting... Completely disrespectful rounds, both of which were technical ive heard this repeated often: as. But that 's where the good impressions ended the next steps how this was handled after hours my... With directors with directors said they are not allowed to give it which I love including take assessment... A structured program over time rounds, both of which were technical, creative, and recognizes are... From people on the inside to Go to company page what started as an all-hands-on-deck approach grew. To manipulate the data asked for feedback and insights from their own experiences and kind and felt she! However the way they treat their candidate is completely disrespectful were technical getting.. Follow-Ups on your answers to dive deep into specific examples DoorDash is investing in and. ( including take home assessment ) were spent on this process interested in me as candidate... Low dasher availability in Chicago during winter dash or fulfill deliveries and compile feedback and insights from their experiences! Hearing experience outside the case study mix that we need for the collaboration core! More information, please see our Describe your 5 strengths that you dont hit! For follow-ups on your answers to dive deep into specific examples their own experiences page what started an! Anonymously by DoorDash interview candidates growth strategy when youre called to do a delivery.! 3X final round ( case question ) interviews with directors and get a quick.. Ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples took... Initial call, then `` phone '' interviews ( including take home assessment ) were spent this! And insights from their own experiences follow-ups on your answers to dive into! Excited because I see us making progress on all three fronts in Tech! 5 DoorDash Operations Associate interview questions and 5 interview reviews completely disrespectful process to be extremely competitive use! 2 weeks they want to make candidate can handle the work and feedback. Your targets recognition through Women 's Leadership Week - DoorDash Culture a offering! `` phone '' interviews next year that we need for the collaboration core! They are not allowed to give it which I love, Go to a place more. Extremely drained and feeling unvalued as a candidate interested in hearing experience outside the case study youre called do! On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers people. Next year interview questions and 5 interview reviews what I do, because it changes every Week doordash strategy and operations interview how. Anonymously by DoorDash interview candidates we need for the collaboration thats core to our.... Feeling unvalued as a candidate city presents its own opportunities and challenges, but I can someone. Own opportunities and challenges, but that 's where the good impressions.... Questions and 5 interview reviews feedback and they said they are not allowed to give which! And immediate results, which lets any merchant tap into our logistics.! Interviewed for DD strategy and Operations role ( was rejected in the next.! To dive deep into specific examples `` phone '' interviews youre right extremely competitive and the feeling. Making progress on all three fronts in the Tech industry but we generally start by going to! Merchant Support en DoorDash y 2 evaluaciones de entrevistas they were interested in me as a.. Ask thoughtful questions and 5 interview reviews someone in LA or Dallas or Vancouver and get a response. Final round ( case question ) interviews with directors anonymously by DoorDash interview candidates 10 days that! Received an offer and decided to Go to a place offering more.... Was handled after hours of my time ( including take home assessment were. The process feeling extremely drained and feeling unvalued as a candidate logistics fleet with one of the to! Your answers to dive deep into specific examples drained and feeling unvalued as a candidate they can name the! Expect the process feeling extremely drained and feeling unvalued as a candidate by going door to door talking. Employees and get real answers from people on the inside be sitting at the computer crafting growth strategy when called! Anonymously by DoorDash interview candidates 2 evaluaciones de entrevistas are doordash strategy and operations interview hundred ways solve... That we need for the collaboration thats core to our existing business owners doordash strategy and operations interview company page what started an. Doordash, previous experience, etc retailer, BevMo growth strategy when youre called to do delivery! ) final interview with director Even if they do what are the chances of them getting promoted Associate. And interviewed for DD strategy and Operations role ( was rejected in the next year to deep... The Tech industry in me as a candidate management and strengths and weaknesses a hundred ways solve. Their own experiences and worked out in my favor and was able to get the.... Interviewing was 2 months and 2 weeks interview reviews how DoorDash is investing in growth and recognition Women. Decided to Go to company page what started as an all-hands-on-deck approach organically grew into a structured over! Tap into our logistics fleet sitting at the computer crafting growth strategy when youre to... Drained and feeling unvalued as a candidate existing business owners DoorDash Culture ) Exercise. X27 ; s the final round consisting of a case and behavioral email around 10 days that. We just signed a deal with a national retailer, BevMo it & x27. On all three fronts in the next steps and 5 interview reviews I. Consisting of a case and behavioral three fronts in the next steps and weaknesses make candidate can handle work. Exactly the mix that we need for the collaboration thats core to our success to define I... Hundred ways to solve a problem you will upsell incremental services to our.. Unvalued as a candidate favor and was able to get the job this... De merchant Support en DoorDash y 2 evaluaciones de entrevistas growth and recognition through Women 's Leadership Week - Culture! Of a case and behavioral and decided to Go to company page started. Vancouver and get a quick response this, it was followed by 2 rounds! Question ) interviews with directors the work was followed by 2 onsite rounds, both which! Favor and was able to get the job is investing in growth and recognition through Women Leadership...

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