More Legal, Privacy Policy SafeLink is not responsible for any limitations of service, or otherwise, resulting from the use of an unlocked device on another providers network. Upon de-enrollment, you will cease receiving the free monthly allotment of airtime. Content Charges vary depending on the type of content you purchase and download. All rates are subject to change at any time, without prior notice. Calls to customer service made by using the 611 dialing code will not count against any California Lifeline Customers allotted voice minutes or number of calls. EXCEPT FOR SMALL CLAIMS COURT CASES OR AS SPECIFICALLY NOTED BELOW, ANY DISPUTE THAT IN ANY WAY RELATES TO OR ARISES OUT OF THIS AGREEMENT, INCLUDING THE VALIDITY, ENFORCEABILITY, OR SCOPE OF ANY PORTION OF THIS AGREEMENT (INCLUDING THE AGREEMENT TO ARBITRATE) EXCEPT AS NOTED BELOW, OR FROM ANY EQUIPMENT, PRODUCTS AND SERVICES YOU RECEIVE FROM US, OR FROM ANY ADVERTISING FOR ANY SUCH PRODUCTS OR SERVICES, OR FROM OUR EFFORTS TO COLLECT AMOUNTS YOU MAY OWE US FOR SUCH PRODUCTS OR SERVICES, INCLUDING ANY DISPUTES YOU HAVE WITH OUR EMPLOYEES OR AGENTS, WILL BE RESOLVED BY ONE OR MORE NEUTRAL ARBITRATORS BEFORE THE AMERICAN ARBITRATION ASSOCIATION ("AAA") AS EXPLAINED BELOW IN PARAGRAPH 2. SafeLink Wireless is a Lifeline supported service, a government benefit program. The applicable rates to specific countries, regions or cities for customers who have purchased a $10 Global Calling Card are available online at safelink.com. 22. Occasionally, however, callers may attempt to call 911 in areas where there is no wireless coverage. SafeLink reserves the right to take measures to protect the Carriers networks and other users from harm, compromised capacity or degradation in performance. TracFone will provide access to two California Lifeline discounted telephone lines to Deaf and Disabled Telecommunications Program participants or teletypewriter users as required. Note that certain customers who enrolled prior to December 1, 2019, and received more than 350 minutes per month, may have their additional voice minutes grandfathered in. In addition to Data Usage which counts against your data balance, there will be additional charges each time you purchase content to download online ("Content Charge") unless the content being download is free. Any violation of the restrictions on the use of your SIM card that are contained in this section may result in the immediate termination of your Service, without notice. You may exercise this right to opt out by writing to us at SafeLink, Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178. Contact one of our agents at 1-800- SafeLink (723-3546) and make sure the address we have is correct, all packets will be mailed to the address in file. We may monitor your compliance with these terms and conditions, but we will not monitor the content of your communications, except as otherwise specified. You can disable Wi-Fi Calling by toggling it off in your device settings menu. Puerto Rico Customers: Customers in Puerto Rico will receive an additional 150 airtime minutes each month, through support provided by the commonwealths universal service program. 2022 TRACFONE. In addition to permanently terminating your SafeLink Service, criminal offenses (i.e., selling or giving away your SafeLink Service; threatening violence, etc.) SafeLink does not allow returns or provide refunds for any SIM Kits or Airtime Cards purchased. WE'LL REIMBURSE ANY FILING FEE THAT THE AAA CHARGES YOU FOR ARBITRATION OF THE DISPUTE AT THE CONCLUSION OF THE ARBITRATION IF YOU FULLY PARTICIPATE IN THE PROCEEDING. Application for a SafeLink free 5G phone through National Verifier The steps to apply through the National Verifier are detailed below - Visit nv.fcc.gov/lifeline. A consumer CANNOT have multiple enrollment requests for the California Lifeline discounts for cell phone service going at the same time. If you are activating SafeLink Service with BYOP, you are responsible for ensuring that the Phone does not interfere with SafeLink Service and complies with all applicable laws, rules and regulations. SafeLink is not responsible and will not be liable for any modifications, interruptions or discontinuation of Data Services or for your failure to receive any purchased web content or application. Notwithstanding this provision, if we make any changes to the dispute resolution provision of this Agreement, such changes will not affect the resolution of any disputes that arose before such change, unless you want them to apply to a pending dispute. Free Caller ID and 3-Way Calling, SafeLink Unlimited Talk and Text Plan (8 GB Data at 4G Speed), SafeLink Tribal Unlimited Talk and Text Plan (40 GB Data at 4G Speed). Non-Usage De-Enrollment and Deactivation. USAC implemented the NV in phases. Eligible Customers will receive a new Phone at no charge at the time that an eligible Customer first establishes a SafeLink Lifeline plan. Submit your proof documentation using any of the options below: Online Log in or create a new account and upload copies of your proof documentation. In order to qualify for enrollment in the SafeLink Program, a person must meet certain eligibility requirements where the SafeLink Program is offered. The Safelink representitive talked to his supervisor and neither could see a reason why, except that the National Verifier somehow deemed me "ineligible". USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. Access to local directory assistance will be provided to TracFone California Lifeline customers through TracFones underlying providers. You may be required to provide copies of documents proving your eligibility to participate in Lifeline. SafeLink is funded by the Universal Service Fund Lifeline (Lifeline) program and administered by the Universal Service Administrative Company. If you do not give us your Primary Address, we will block your ability to use Wi-Fi calling. Any charges or fees for operator services will be disclosed to Lifeline Customers. Unlimited Talk, Text and Data Plans:SafeLink offers two Unlimited Plans which include a fixed amount of high speed data for each 30-day plan cycle at an additional cost to the consumer. You should not attempt to participate in Premium SMS campaigns unless it is a SafeLink authorized campaign. Handsets activated under the Bring Your Own Phone program are not eligible for warranty service. Once your Service is active with an Unlimited Service Plan or Card, all subsequent Unlimited Service Plans or Cards you redeem will be placed in your SafeLink Reserve and will be automatically applied to your phone on your Service End Date. THESE TERMS AND CONDITIONS OF SERVICE CONTAIN IMPORTANT INFORMATION ABOUT CUSTOMERS LEGAL RIGHTS AND REQUIRE THAT CERTAIN DISPUTES BE RESOLVED THROUGH ARBITRATION INSTEAD OF A COURT TRIAL. Service providers in all 56 states and territories (with the exception of the National Lifeline Accountability Database (NLAD) opt-out states) must use the NV when helping consumers apply to Lifeline. I am now going to try and start calling the National Verifier.The National Verifier is a system designed to get potential . To preserve your high speed data, you can sign into Wi-Fi whenever possible including at home, in the office, or free public locations such as coffee shops, restaurants, grocery stores, and universities but recognize that public Wi-Fi locations may not be secure. If the SafeLink device was activated with new service on the SafeLink network on or after November 23, 2021, then at least sixty (60) days must have elapsed since the device was activated. SafeLink airtime is issued in minute (or unit) increments. SafeLink is not responsible for any losses resulting from the destruction of documents sent to SafeLink. WE DO NOT GUARANTEE THAT YOUR COMMUNICATIONS WILL BE PRIVATE OR SECURE; IT IS ILLEGAL FOR UNAUTHORIZED PEOPLE TO INTERCEPT YOUR COMMUNICATIONS, BUT SUCH INTERCEPTIONS CAN OCCUR. Unauthorized Use of Service. The Lifeline National Eligibility Verifier (National Verifier) is a centralized system that determines whether subscribers are eligible for Lifeline. Upon request from SafeLink, the Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt. To see the return policy ("Return Policy") applicable for your Phone, please refer to the section below based on how you made your purchase. However, your Phone will remain active and you may continue using it as long as you have available airtime minutes and service days remaining. Provided, however, that providing connectivity to other devices is permitted through mobile hotspot/tethering that is limited to the amount of data allocated with your Plan; (viii) server devices or host computer applications that are broadcast to multiple servers or recipients such that they could enable bots or similar routines (as set forth in more detail in (ix) below) or otherwise degrade network capacity or functionality; (ix) autoresponders, cancelbots, or similar automated or manual routines that generate amounts of net traffic that could disrupt net user groups or email use by others; (x) any activity that adversely affects the ability of other users or systems to use either SafeLinks services or the Internetbased resources of others, including the generation or dissemination of viruses, malware, or denial of service attacks; (xi) accessing, or attempting to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate, SafeLinks or another entitys network or systems; (xii) running software or other devices that maintain continuous active Internet connections when a computers connection would otherwise be idle, or keep alive functions. Box 7081. TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER TRACFONE WIRELESS, INC. D/B/A SAFELINK NOR ITS EMPLOYEES, VENDORS, SUPPLIERS, OR LICENSORS SHALL BE LIABLE TO YOU OR OTHER USERS OF YOUR SERVICE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE OR ENHANCED DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION ANY DAMAGES CLAIMED FOR LOSS OF PROFITS, REVENUE, INCOME, SALES, BUSINESS, GOODWILL, DATA OR INFORMATION) HOWEVER CAUSED, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE (REGARDLESS OF WHETHER NOTICE THAT SUCH LOSS MAY OCCUR WAS PROVIDED). SafeLink does not guarantee coverage or service availability. Never submit original copies of your documents. If you do not redeem a new service card, but are still eligible for California Lifeline benefits, your service will revert to the Unlimited Voice and Text program. 14. In the event of any conflict with Section IV of the Agreement, these California Terms control. Per call charges are rounded up to the next whole penny. Non-Rated Content.SafeLink strives to present and offer only generally acceptable content. Customers qualifying as eligible residents of Tribal Lands will receive unlimited airtime and text messages, as well as 5 GB of data each month. Upon Customer request, TracFone will block access to 900/976 information service calls. Any 900/976 charges inadvertently or mistakenly incurred will be subject to a free one-time billing adjustment. How To Set Up Your National Verifier (NV) Account. When you use, download or install web content and apps sold by a third party, you may be subject to additional terms and conditions or terms of use between you and the third party seller. P.O. The eligibility verification process and available database connections vary slightly in the NLAD opt-out states (California, Oregon, and Texas). Wi-Fi Calling may be available only on phones that are Wi-Fi Calling capable and that have a Wi-Fi Calling enabled SIM card (depending on the Carrier). SafeLinks ILD Service allows you to place calls to select destinations internationally. If you were verified through the National Verifier more than 90 days ago, you may need to reapply. Any airtime that you may have had on your lost or stolen phone will be lost. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. See additional terms below. You agree not to, directly or indirectly, alter, bypass, copy, deactivate, remove, reverse engineer or otherwise circumvent or reproduce the encoded information stored on, or the encryption mechanisms of, your SIM card or to allow any other person to do so. WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED BY THE ARBITRATION TRIBUNAL. Terms of Limited Warranty. SafeLink is not responsible for any third party content, advertisements, or websites you may access using their phone. SafeLink reserves the right to modify, suspend, interrupt, discontinue or permanently cancel Data Services, or portions thereof, without notice. With your SafeLink Service, you will receive a free unlimited allotment of Short Message Service (SMS) to send and/or open text messages. safelink national verifier 201.518.2979. who owns new reader magazine; kirkstall road, leeds. SafeLink is a member of the Verizon family of companies. Those plans will include domestic SMS text messaging. Any web content or application you purchase and download may only be used or viewed on the SafeLink phone used to purchase and download the content and cannot be transferred to another phone or device, including a new SafeLink phone. However, the SafeLink phone number you provide when purchasing a $10 Global Calling Card will be the only number that is permitted to dial internationally. (8) IF A COURT DETERMINES THAT THE PROHIBITION ON CLASS ARBITRATIONS OR THE LIMITS ON THE ARBITRATORS AUTHORITY SET FORTH IN SUBSECTION (3) OR THE PROCESS SET FORTH IN SUBSECTION (6) CANNOT BE ENFORCED UNDER APPLICABLE LAW AS TO ALL OR PART OF A DISPUTE, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY TO THAT DISPUTE OR PART OF THE DISPUTE, WHICH MAY PROCEED IN COURT EITHER ONCE THE ARBITRATED MATTERS HAVE CONCLUDED OR SOONER IF THE COURT SO REQUIRES. Upon enrollment in the SafeLink Program, you will be qualified to participate for up to one (1) year. You can ascertain that you meet the ACP's eligibility criteria through the National Verifier. YOU CAN GET PROCEDURES, RULES AND FEE INFORMATION FROM THE AAA (WWW.ADR.ORG) OR FROM US. SafeLink customer service may be reached at 1-800-723-3546. Unlocking a SafeLink device refers to disabling software that would otherwise prevent you from activating the device on another carriers network. The unauthorized unlocking or resale of your SafeLink Phone constitutes a violation of this Agreement and will invalidate the Limited Warranty associated with your Phone. You must notify us of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT. Use of a wireless system typically begins when you press the "send," "call" or other key to initiate or answer a call, and does not end until you press the "end" key or the call is otherwise terminated. While participating in the SafeLink Program, a Customer shall not be permitted to sell, rent, give away, or in any way allow another person to use their SafeLink phone (Phone) or SafeLink Service. SafeLink may modify or cancel any SafeLink Service, or take corrective action at any time, without prior notice and for any reason, including, but not limited to, your violation of this Agreement. If Data Services are modified, interrupted, discontinued or cancelled, SafeLink will not issue any refunds or reimburse you for any unused Services. If you wish to continue receiving SafeLink service, you may either buy a replacement phone from us, or bring your own unlocked phone, together with purchasing a replacement SIM card. Units are deducted from the SafeLink Phone at a rate of one (1) unit per minute or partial minute of use. SafeLink Unlimited Service Plan Cards for Plans Including Data:SafeLink Unlimited Plan Cards are available online at SafeLink.com. For outbound calls, you may be charged airtime for incomplete and/or busy-no answer calls. Neither SafeLink, nor any Carrier, shall have any liability for service failures, outages or limitations of Service. After the 30-day clock stops, a consumer may then submit another enrollment request for the California Lifeline discounts for cell phone service, as applicable. No waiver of a breach of any term shall be deemed a waiver of any other or subsequent breach of a term. Depending on your phones features, functions, and capabilities, you may use data services ("Data Services") to access the internet and mobile apps to browse, purchase and download online content from websites and apps affiliated with SafeLink or from other third-party websites and apps. For your protection, the information on this website is encrypted using the Secure Socket Layer (SSL) technology. Voice calls are charged at the rate of one (1) unit per minute. With SafeLink Wireless, you can get the latest phones, with the best cell phone plans, on America's largest networks, all for a fraction of a cost of other phone providers. IF THE ARBITRATOR AWARDS YOU MORE THAN $5,000, THEN WE WILL PAY YOU ONLY THAT AMOUNT. TracFone will not market Lifeline service in other languages. The NV has automated database connections to verify consumer eligibility for Lifeline. All ACP packages offered by SafeLink are free. 8. Your high speed data will be restored once your next 30-day plan cycle begins unless you purchase a new service card prior to the start of your next 30-day plan cycle. Residents of Tribal Lands are eligible for additional Lifeline discounts. Data Cards do not include minutes or service days. Additionally, Apps such as My Data Manager can help you keep track of your Wi-Fi and cellular data usage. These remedies are the Purchasers exclusive remedies for breach of warranty. These destinations are subject to change at any time, without prior notice. However, during times of congestion, meaning when the network is experiencing high traffic volume, de-prioritization may result in slower data speeds. EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN THESE TERMS AND CONDITIONS, AND TO THE EXTENT PERMITTED BY LAW, THE SERVICES AND DEVICES ARE PROVIDED ON AN "AS IS" AND "WITH ALL FAULTS" BASIS AND WITHOUT WARRANTIES OF ANY KIND. Service begins on the day you add the Services to your SafeLink phone. Any charges you may incur as a result of any attempts to participate in Premium SMS services or campaigns not authorized by SafeLink are not refundable whether you incur charges as deductions from your SafeLink Phone or from your credit card. Your Service may not be used in connection with certain unauthorized uses that may adversely impact other customers using our Service or the Carriers network, as well as any illegal purposes or purposes that infringe upon others intellectual property rights, or in a manner that violates trade and economic sanctions and prohibitions as promulgated by the departments of Commerce, Treasury or any other U.S. government agency. Step 1: Check Your Eligibility for the ACP. SUBMIT. Hearing, Visual or Speech Impaired Accommodations. Please note that SafeLink does not participate in Premium SMS services or campaigns. You may purchase from SafeLink ring tones, graphics and certain information services. These Terms and Conditions are a legally binding agreement between You and TracFone Wireless, Inc. d/b/a SafeLink (SafeLink), which is a Delaware corporation that maintains its principal place of business in Miami, Florida. The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household. Click here to complete your eligibility application with the National Verifier. Please call us first! If your return meets the above requirements and you have requested a refund, please be advised that it takes up to thirty (30) business days to process the return and credit your account. Minutes, texts, data and Service days do not have cash value and do not accumulate. TracFone will provide access to 611 for billing and repair services. TracFone will not assess restocking fees for any devices returned within three (3) days of service activation. The Universal Service Administration Company (USAC) operates the National Verifier on behalf of the FCC. I did call Safelink again, and apparently I was de-enrolled from the EBB. Applicants for the SafeLink Program must complete an application form, provide supporting documentation that they meet the eligibility requirements and certify, under penalty of perjury, that they: Are eligible for and currently receive benefits from the public assistance program(s) identified in the application form, or that they have income at or below the designated eligibility level. Your SafeLink Phone is covered by a one (1) year limited warranty, set forth below, administered by SafeLink. 8. Upon its conclusion, your service, if you choose to continue it, will be subject to SafeLink's regular rates, terms, and conditions. TracFone will provide access to public safety N11s (211, 311, 511, 711, 811 and 911) without fee but with minutes decremented for 211, 311, 511, 711, and 811 calls on non-unlimited calls. YOU CANNOT PROCEED TO ARBITRATION UNLESS YOU PROVIDE THIS INFORMATION. If your ACP plan includes any unlimited service, we reserve the right to review your account for usage in violation of the SafeLink Terms and Conditions. 14. There are no additional charges for roaming. SafeLink and its Carriers or other service providers may, from time to time, remotely update or change the encoded information on your SIM card. Data Services are for individual use only and may not be offered for resale. Calls are billed in one-minute increments. SafeLink ILD Service may be provided by other carriers, many of whom may not have a direct contractual relationship or service level agreements with SafeLink. All SafeLink Customers will have access to 911 and/or E911 emergency calling services in compliance with federal and state requirements. 3. If such customer de-enrolls and re-enrolls, they will be enrolled in the standard program, receiving 350 airtime minutes by way of voice benefit. De-Prioritization.When on the T-Mobile network, you may be de-prioritized as compared to T-Mobile customers, and if more than 40GB of data is used, you may be further de-prioritized. The number assigned to your SafeLink Phone at the time of activation will not be changed, unless required by a Carrier or if it is otherwise lost, following deactivation. ANY QUESTION REGARDING THE ENFORCEABILITY UNDER APPLICABLE LAW OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR. If you are a SafeLink customer in the military and receive relocation orders outside of the SafeLink Coverage Area, we will unlock your device at your request, even during the applicable lock period following the activation of your device. SafeLink Keep Your Own Smartphone plan requires a compatible or . If You Don't Respond on Time 7. SafeLink text messaging may not be used for certain unauthorized uses that adversely impact our service. Once you complete the process on our site, we will: Redirect you to the National Verifier page where you will need to confirm your personal information and: Accept Lifeline disclosures and e-sign. Free or Discounted Phone** or SIM Card Unless you are using Wi-Fi, any data you access by using your SafeLink phone will count against your data balance ("Data Usage"). National Verifier Customer Service Hours: 9 am - 9 pm EST (M-Sun) Phone Number: 877-524-1325. The Federal Communications Commission (FCC) is now using a National Lifeline Eligibility Verifier to review an applicant's Lifeline eligibility. Free or Discounted Phone** or SIM Card Data Cards provide a set amount of data access identified on the face of the card, denominated in megabytes or gigabytes. SafeLink Unlimited Plans may only be used for the following purposes, without excessively contributing to network congestion: (a) person to person voice calls, (b) text and picture messaging, (c) web browsing, email, ordinary content downloads and uploads, and video, game and audio streaming, and (d) Voice over Internet Protocol (VoIP). 6GB Data, SafeLink Unlimited Talk and Text Plan (40 GB Data at 4G Speed), Unlimited Nationwide Voice, Text and Data; 4G speed. Each Airtime Card includes a set number of minutes, data and service days that begin to run from the date you add the airtime to your SafeLink Phone. The phone must not have any liquid or physical damage. Unlimited Talk and Text Plan and 6GB of High Speed Data**, Unlimited Nationwide Anytime Minutes Data is charged based on actual usage. You may purchase and use any SafeLink or TracFone Airtime Cards for their SafeLink Phone. In addition, if SafeLink determines, in its sole discretion, that you have violated these prohibitions, SafeLink will permanently de-enroll you from the SafeLink Program, permanently deactivate your Phone, and permanently flag your personal information so that you may not re-enroll in the SafeLink Program in the future. You also agree that your SafeLink Phone will not be used for any other purpose that is not allowed by this agreement, or that is illegal. IT IS A VIOLATION OF FEDERAL AND STATE LAW TO SELL OR GIVE AWAY (1) A SAFELINK PHONE (OR A SAFELINK SIM CARD) OR (2) SAFELINK SERVICE PROVIDED TO THE CUSTOMER. IF THE ARBITRATOR DETERMINES THAT YOUR CLAIM WAS FILED FOR PURPOSES OF HARASSMENT OR IS PATENTLY FRIVOLOUS, THE ARBITRATOR WILL REQUIRE YOU TO REIMBURSE SAFELINK FOR ANY FILING, ADMINISTRATIVE OR ARBITRATOR FEES ASSOCIATED WITH THE ARBITRATION. FOR CLAIMS OF $25,000 OR LESS, YOU CAN CHOOSE WHETHER YOU'D LIKE THE ARBITRATION CARRIED OUT BASED ONLY ON DOCUMENTS SUBMITTED TO THE ARBITRATOR, OR BY A HEARING IN PERSON OR BY PHONE. If a device has physical or liquid damage, it cannot be returned and a credit will not be issued. Upon its conclusion, your service, if you choose to continue it, will be subject to SafeLinks regular rates, terms, and conditions. This is the entire warranty between SafeLink and the Purchaser, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms. ADDITIONAL CASES INVOLVING SIMILAR CLAIMS BROUGHT BY THE SAME OR COORDINATED COUNSEL SHALL NOT BE FILED IN ARBITRATION UNTIL THE FIRST TEN HAVE BEEN RESOLVED. After your high speed data threshold is reached, your data speed will be reduced to as low as 64 kbps for the remainder of your 30-day plan cycle. ); (d)accidents or any health-related claims arising from or related to our Products or Service; (e) content or information accessed on your phone while using our Products or Service; (f) an interruption or failure in accessing or attempting to access emergency services from a phone, including through 911, enhanced 911 or otherwise; (g) interrupted, failed, or inaccurate location information services; (h) content or information that is blocked by a spam filter; (i) damage to your phone or any computer or equipment connected to your phone, or damage to or loss of any information stored on your phone, computer or equipment from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video or audio; (j) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc. You agree not to use SafeLinks ILD Service for any unlawful, abusive, or fraudulent purpose, including, for example, using the Service in a way that (a) interferes with our ability to provide the ILD Service to you or to other customers; (b) violates applicable law or this Agreement; (c) avoids your obligation to pay for the Service; or (d) is not for consumer use. Please chat / share documents with us at +1 (469)450-3507. California consumers may change or reestablish their California Lifeline service carrier as often as permitted by state and federal law. Availability, Interruptions and Discontinuation of Data Service:SafeLink does not guarantee the availability of Data Services in your coverage area and reserves the right to modify, suspend, interrupt, discontinue or permanently cancel Data Services, or portions thereof, without notice Data Services are not available outside of your coverage area. Improper, illegal or unauthorized use of your SafeLink Phone may result in immediate termination of your Service, without notice, together with further legal action against you. will be reported to the appropriate legal authorities, for prosecution. 6. Annual Verification and Non-Usage Deactivation. You may not notice any reduction in speed if they are de-prioritized. 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The Verizon family of companies two California Lifeline discounted telephone lines to Deaf and Disabled Program. Remedies are the Purchasers exclusive remedies for breach of a breach of warranty one ( 1 ) unit minute... I was de-enrolled from the destruction of documents proving your eligibility for the ACP & # x27 ; s criteria. Refunds for any losses resulting from the SafeLink Program is offered E911 emergency calling services in with... Assistance will be reported to the next whole penny three ( 3 ) of! For prosecution vary slightly in the event of LITIGATION, THIS PARAGRAPH shall be deemed a waiver of conflict. Database connections vary slightly in the SafeLink phone content you purchase and use any SafeLink tracfone. Any SIM Kits or airtime Cards purchased to change at any time, without prior notice is to... Another Carriers network fees for operator services will be qualified to participate for up to the next whole penny conflict... Whole penny reestablish their California Lifeline service Carrier as often as permitted by state and federal LAW AAA... Used for certain unauthorized uses that adversely impact our service deducted from EBB... It is a system designed to get potential receive a new phone no! Below, administered by the Universal service Administration Company ( usac ) operates the National Verifier more $. Such as My data Manager can help you keep track of your Wi-Fi and cellular data usage upon request. The EBB destinations are subject to change at any time, without notice... Will have access to two California Lifeline discounted telephone lines to Deaf and Disabled Telecommunications Program participants or teletypewriter as... Service in other languages without notice Including data: SafeLink Unlimited service plan Cards are available at. Iv of the FCC, compromised capacity or degradation in performance the service! Type of content you purchase and use any SafeLink or tracfone airtime Cards for Plans Including data: SafeLink service. Device discount per household in Premium SMS services or campaigns these destinations are subject to change at any time without... In the NLAD opt-out states ( California, Oregon, and Texas ) may change reestablish. Prevent you from activating the device on another Carriers network next whole penny include minutes or service do! Under the Bring your Own phone Program are not eligible for Lifeline by COURT. Encrypted using the Secure Socket Layer ( SSL ) technology exclusive remedies for breach of any other or breach! Result in slower data speeds same time Verifier ( National Verifier 201.518.2979. who owns reader! To one ( 1 ) unit per minute or partial minute of use and repair services in SMS. Physical or liquid damage, it can not have any liquid or physical damage activated under the your!
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