Call volume is heaviest on Mondays and tends to get lighter throughout the week. Questions about E-Verify? Suppose you require information under the Freedom of Information Act. The USCIS Contact Center has made changes to reduce reliance on telephonic live assistance while promoting the use of online self-help tools and digital inquiry channels. If you filed Form N-400, Application for Naturalization, or Form I-90, Application to Replace Permanent Resident Card (Green Card) online or linked a paper-filed case to your account, you have access to all of the account features outlined above (such as a secure inbox and the ability to view notices, respond to RFEs, check case status, etc.). Phone Number 800-375-5283 Talk to a HumanPress 1, then 2, then 2, then 2 Useful tools &numbers to call They call you insteadNo waiting on hold. In order to talk to a live person, you must traverse the automated voice assistance system by dialing 1-800-375-5283. Our website gives you several ways to track your case and get answers to your immigration questions. Official websites use .gov Every section has an option to connect to a human representative if, at any stage, the automated system is unable to help you. USCIS adjudica solicitudes y peticiones caso por caso. In-person ServicesWe schedule in-person appointments for applicants who need a service that cannot be provided by phone or email. Also, please keep in mind that the phone menu is updated frequently. She can also link benefit requestors and other interested parties to a live agent through webchat for more in-depth subjects and questions. This way callers know approximately how long they may be waiting for a callback from USCIS. Thank you for contacting USCIS. 2023 HomeAbroad Inc. All rights reserved. Las solicitudes de reprogramacin de entrevistas o juramentos se envan a las oficinas locales como solicitudes de servicio. View your case history and upcoming case activities, . View case status online using your receipt number, which can be found on notices that you may have received from USCIS. If you need to speak to a live person at USCIS over the phone, you would dial the USCIS Number (1-800-375-5283), and then choose the following options to reach a customer service representative. To ensure that an inquiry is routed correctly, the person inquiring should study all available information on the USCIS Contact Us web page before sending it. Press other numbers for other languages. This redesigned Interactive Voice Response (IVR) system provides customers with streamlined access to immigration information, case status, and customer service representatives. Also, sign up for Case Status Online to: . The most recent USCIS contact number is 1-800-375-5283. Un candado ( A locked padlock ) o https://significa que usted se conect de forma segura a un sitio web .gov. You can find answers to many common questions right here on our Website, and were always just a phone call or email away if you need us. I need to reschedule an appointment or interview. Share sensitive information only on official, secure websites. Tier 1 representatives tell callers whether their issue falls into the urgent or non-urgent category. Press 4 join the LPRs, refugees, asylees, and conditional residents services section. Callers can press 2 to hear information onImmigration benefits and processes including: Callers can press 3 to hear information about Special Programs and other Resources including: For more information on how to contact USCIS please visit ourContact Uspage. Marque el 800-375-5283 (TTY 800-767-1833) y haga su pregunta en ingls o espaol. Sign In Create Account Sign In Create Account Find a doctor Find an English or citizenship class Learn about the naturalization process Learn about citizenship rights and responsibilities Schedule an appointment An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. If youve got basic queries, the IVR will help you even during the weekends. Regardless of who you speak with at UCIS, an agent cannot: Besides the toll-free phone number, 1-800-375-5283, you can also dial the USCIS TTY customer service number, which is 1-800-767-1833. How Do I Know If USCIS Received My Application? A lock Natural catastrophes and other extreme situations can sometimes affect the processing of your USCIS application, petition, or immigration request. An official website of the Phone (TTY - For hearing and speech impaired users): 877-875-6028, Email: E-VerifyEmployerAgent@uscis.dhs.gov. IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes. You can also contact the local offices or service center. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility. USCIS makes two attempts to contact customers. Clickhereto locate the nearestUSCISoffice. Get information on eligibility requirements, how to apply, and whether your family members can also apply with you. You may receive a call outside normal business hours, including weekends, if USCIS is experiencing high inquiry volume. We can use the automated system to talk to a customer service representative faster, providing the following options which are most suitable to select. Check the status of multiple cases and inquiries that you may have submitted to USCIS This page was not helpful because the content. A .gov website belongs to an official government organization in the United States. Be friendly and polite to the customer service representative. The voice assistant will ask the following: Once youve pressed the Star key, youll be offered the following options: In this way, you need to navigate the section until youre satisfied with the answers. Ayuda automatizadaNuestro sistema de telfono nuevo de reconocimiento vocal provee contestaciones a preguntas generales las 24 horas al da. You can also chat with Emma, the USCIS virtual assistant, by clicking on the Ask Emma icon in the upper right corner of the USCIS website. USCIS employees do not reply to case-specific requests during outreach activities in local areas. Before diving into the process for reaching the customer service representative at USCIS, we must first have an understating of how the USCIS helpline works. On the USCIS website, youll discover a comprehensive list of foreign jurisdictions and field offices and contact information. As a result, they have put in place this mechanism. We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. A lock ( USCIS: Cmo Presento una Querella de Igualdad de Oportunidades de Empleo? La oficina local debe entonces tomar la decisin. The USCIS Contact Center is expanding its hours to include Saturdays from 9 a.m. to 5 p.m. Live agents will now be available at Monday - Friday, 8 a.m. - 8 p.m. and Saturdays from 9 a.m. to 5 p.m. in each time zone. Privacidad y Descargo de Responsabilidad Legal, Si usted present un formulario en papel y el nmero de su recibo comienza con IOE, ya le enviamos una carta por correo sobre la creacin de una. Tier 2, staffed by USCIS Immigration Services Officers, receives regular training on inquiry resolution and the most frequent challenges faced by customers, as well as the same immigration training required of all USCIS officers. This redesign has cut the amount of time required to listen to the entire main menu from 2 minutes and 50 seconds to only 38 seconds. USCIS Customer Service Explained Every time I've called they ask if you've created an online account then move on to talking about normal processing times and look up times online for your assigned office. USCIS Contact Service Center Saturday Hours. Before diving into the process for reaching the customer service representative at USCIS, we must first have an understating of how the USCIS helpline works. In some cases, escalate a call to an immigration officer. USCIS Customer Engagement Center (CEC) continues to expand its accessibility to the public by enhancing its methods of communication beyond the traditional call centers. Its crucial to note that the live person assistance service isnt available 24 hours, seven days a week. USCIS solo puede proporcionar informacin del caso a los representantes legales que tienen un Formulario G-28, Notificacin sobre Comparecencia como Abogado o Representante Autorizado, en el expediente del caso. En aquellos casos en los que el autoservicio est disponible, el IVR no presentar una opcin para que la persona que llama se comunique con el servicio en vivo. Callers can use their own interpreter. Share sensitive information only on official, secure websites. USCIS is the government agency responsible for managing immigration into the United States. I need a biometrics appointment. Press 6 if you want to seek legal assistance from attorneys or BIA representatives. Share sensitive information only on official, secure websites. We have many resources to help you achieve your goals. USCIS tiene como objetivo responder a consultas no urgentes dentro de 30 das hbiles. Cmo puedo asegurarme de que los representantes del Centro de Contacto de USCIS respondan a mi pregunta? subscribers . You should: Besides the toll-free number 1-800-375-5283, a TTY customer service number is also available at 800-767-1833 for people with speech or hearing disabilities. The offices are small. Check the status of your online case/application. What you'll need. Receive automatic case status updates by email or text message, . Please call the Contact Center at 800-375-5283 to request an appointment. Revise su correo electrnico y mensajes de texto en busca de estas notificaciones, ya que lo ayudarn a prepararse para la devolucin de llamada. Se tomar una decisin a base de los criterios actuales de. Esta pgina no fue til porque el contenido: Respuesta de USCIS al Coronavirus(COVID-19), Direcciones Generales y Oficinas de Programas, Oficina de Apelaciones Administrativas (AAO), Direccin de Operaciones de Oficinas Locales, Direccin de Deteccin de Fraude y Seguridad Nacional, Direccin de Registros de Inmigracin y Servicios de Identidad, Direccin de Refugiados, Asilo y Operaciones Internacionales, Direccin de Operaciones de Centros de Servicios, Si se Siente Enfermo, No Venga a Su Cita con USCIS; Por Favor Canclela y Reprogrmela, Acomodos Especiales por Discapacidad para el Pblico, Plan de Accin Afirmativa para la Seleccin, Contratacin, Promocin y Retencin de Personas con Discapacidades, Datos sobre Igualdad de Oportunidades en el Empleo Publicados de Acuerdo a la Ley Federal "No FEAR". So if youve got basic queries, the IVR will help you even during the weekends. The agency offers a toll-free phone number that you need to call to seek assistance. If you would like to file a Section 508-related complaint, please contact the Section 508 Coordinator via email at USCIS-Section508@uscis.dhs.gov. Click here to locate the nearest USCIS office. Community outreach programs include a wide range of themes. Not all services may be available to callers from all areas. It is basically a two-tier model: At each tier, youll come across an official with a different designation. If you have any other questions, please visit the USCIS Contact Center. Comparta informacin sensible slo en sitios web oficiales y seguros. Afghan parolees who received the Afghan Parole Information sheet from Customs and Border Protection and did not to go to the government-run locations where vaccination services are provided must attest to their. Call USCIS 1-800-375-5283 How Do I File An Equal Employment Opportunity Complaint? Free. and can send a secure message from within your. The caller will also receive an email confirming that their inquiry has been escalated. Check if theres a processing time applied to your case. A .gov website belongs to an official government organization in the United States. The USCIS offers multiple ways through which you can get in touch with them for any kind of help. Press 2 inquire about the priority cut-off date. Youll be making your way through the following options on the phone call: You can navigate the service menu to find the answers youre looking for. Visite, Un sitio oficial del Gobierno de Estados Unidos, Hoja de Consejos del Centro de Contacto de USCIS, Para proteger su privacidad, por favor no incluya ninguna informacin personal en sus comentarios. Its not always simple to get in touch with someone at USCIS; therefore, be ready when you call to use the opportunity wisely. These individuals should be able to address any queries you have about filling out the form. I submitted a service request for biometrics in Houston today as well. Enjoy the rest of your day" and they disconnected me. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. How can I make sure I get my call returned? If you're just looking to submit a service request for biometrics which is likely what an agent will do for you or ask that you do anyways you can go to Emma and type "live chat with agent". Keep track of any relevant numbers given throughout the conversation. Looking for U.S. government information and services? Go to USCIS r/USCIS . Secure .gov websites use HTTPS The USCIS live assistance centers operating hours are 8 am to 8 pm from Monday to Friday. Updated 04/30/2013. DSCR Loans Texas: A Complete Guide [2023], DSCR Loans California: 7 Easy Steps to Get the Loan. When you need to reschedule a biometrics appointment or interview in advance of the appointment or interview date; For emergencies, such as emergency advance parole for travel or proof of lawful permanent resident status (such as an Alien Documentation, Identification and Telecommunications (ADIT) stamp in your passport); To request an expedite of your case if any of the USCIS. Phone: 888-897-7781. Uniting for Ukraine provides a pathway for displaced Ukrainian citizens and their immediate family members who are outside the United States to come to the United States and stay temporarily for a two-year period of parole. myUSCIS provides a personalized account to help you navigate the immigration process. or https:// means youve safely connected to the .gov website. USCIS's customer service hours of operation are Monday through Friday, from 8 a.m. to 8 p.m. USCIS aims to respond to non-urgent inquiries within 30 business days. They can answer most of your basic questions and assist you with technical issues. Eventually you speak with someone who will probably not help lol. USCIS has discretion to take measures on a case-by-case basis upon request, if you have been affected by a natural catastrophe or other unforeseen circumstance. Both the tier I and tier II officials cannot provide any legal advice; instead, they create a service request with the local service center. Who Would You Talk To At the USCIS Contact Center? y puede enviar un mensaje seguro desde su cuenta de USCIS en lnea. Broken link? You should receive a receipt notice within 30 days after filing at a Service Center or 30 days after filing at a Lockbox. The USCIS website has information about past and upcoming outreach events. What are Other Types of USCIS Customer Service? The Citizenship Resource Center has information about the important rights and responsibilities of U.S. citizenship, the naturalization process, and how to prepare for the test. Secure .gov websites use HTTPS If your questions are still unanswered and want to talk to a representative, then press the keys accordingly. However, failure to provide the requested information may delay or prevent USCIS from responding to your inquiry . Press 1 check the status of your case/application. To request an expedited appointment, applicants should call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). USCIS plans to pilot Live Chat with Tier 1 Customer Service Representatives (CSR) and incorporate Tier 2 Immigration Services Officers (ISO) in the future. For additional information, please see the news release. Live customer support is available from 8 am to 9 pm EST, Monday through Friday. Have all supporting case documents with you. Make a note of when youll be on hold and doing business with a USCIS agent, and keep enough time out in your schedule to do so! Looking for U.S. government information and services? Individuals will need to answer some verification questions before USCIS can share information about a case. For more information, see our Processes for Cubans, Haitians, Nicaraguans, and Venezuelans page. Share sensitive information only on official, secure websites. For more information regarding their contact details, please visit USCISs Contact us page. Our toll free number is 800-375-5283(TTY 800-767-1833) and our hours of operationare Monday to Friday, 8am to 8pm Eastern. What should I do now? The Customer Service employs a two-tier system: When you call the above number, CSRs will be your initial point of contact (after navigating through the Interactive Voice Response system). Esto es debido a limitaciones financieras y de recursos que hacen imposible que USCIS ofrezca asistencia en vivo a todos los clientes ante el aumento del volumen de consultas. Twitter is considered better for a prompt response. Cundo tiene sentido comunicarse con el Centro de Contacto de USCIS? Official websites use .gov DISCLOSURE: Furnishing this information is voluntary. USCIS field offices strive to accommodate most appointments within two weeks. We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. The US Citizenship and Immigration Services (USCIS) is doing a great job facilitating immigration and citizenship. You can get in touch on their social media handles. Track Your Case Close All Open All Online Account Online Tools Get Information Live Assistance In-person Services USCIS Contact Center Tip Sheet Share Feedback with USCIS Close All Open All Last Reviewed/Updated: 12/06/2022 No hay garanta de que la oficina local reprogramar la entrevista, y si usted no recibe una respuesta, debe planear asistir a la entrevista. Share sensitive information only on official, secure websites. Please note that the USCIS Contact Center cannot schedule a biometrics appointment, only reschedule an appointment that an applicant cannot attend. This is essentially a piece of software attempting to assist you as much as possible. For example: If someone needs proof of their immigration status to work or travel. Still, theOffice of the Citizenship and Immigration Servicesassists individuals and employers in resolving difficulties they are experiencing with the immigration process. Las personas debern responder algunas preguntas de verificacin antes de que USCIS pueda compartir informacin sobre un caso. Monday through Friday, between 8 am to 9 pm; you can reach customer service by phone. Review our. There are many reasons a person might be trying to speak to someone at USCIS, but some of the most common reasons include: Its important to remember that the live person assistance service isnt available 24/7. In that case, USCIS will not be able to provide you with an update by email. Youll need to visit the field office in person to do so. Therefore, they have this system in place. It is closed on weekends. You will find this number on every notice or correspondence that the USCIS sends you. The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. USCIS is limiting live assistance through the USCIS Contact Center to better assist those who require live assistance. United States Citizenship and Immigration Services. Each case is unique, and some cases may take longer to adjudicate. You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. Sin embargo, tenga en cuenta que las personas con COVID-19 o que experimentan sntomas de COVID-19 no deben asistir a una entrevista bajo ninguna circunstancia y deben consultar las. More posts from r/USCIS. Therefore, anyone who asks case-specific inquiries at an outreach event should be directed to submit their queries through the proper procedures. Press # hear about the recent immigration announcement, Press 2 listen to the latest information about an application or petition already submitted to USCIS, Press 3 notify USCIS about changing your address, Press 4 find the USCIS local office or the USCIS application support service, Press 5 find a doctor to perform an immigration medical exam, Press 6 reach services for attorneys and BIA accredited representative, Press 8 questions regarding the freedom of information act or reporting an alleged violation of immigration law. Proporcione su nmero de telfono celular y su nmero de oficina. Read more on ourImmigration Relief in Unforeseen Circumstancespage. The field office must then make the decision. The toll-free phone number for the military helpline is 1-877-CIS-4MIL (1-877-247-4645). The USCIS Customer Service has multiple ways to get a hold of them for any kind of help. We are available Monday through Friday, from 9 a.m. to 8p.m. Eastern time, except when the federal government is closed. National Customer Service Center (NCSC): 1-800-375-5283 1-800-767-1833 (TDD for the hearing impaired) Call this toll-free number to receive nationwide assistance for immigration services and benefits offered by U.S. This is the simplest and most complete method of communicating with USCIS on individual cases. If we need more time to respond to your inquiry, well contact you within two federal government workdays to explain why we need additional time and provide you with an estimated response time. The CSR should help you with the filling of forms, booking appointments, and resolving technical issues. What Country of Residence and How to Know Yours When on a Visa, How to Check Dropbox Eligibility with the App, Customer Service Representatives (Tier I), Immigration Service Officers (ISOs) (Tier 2), Press 1 for English. What USCIS Issues Can and Cant Be Resolved Over the Phone. Its essential to understand how the USCIS contact center works before attempting to reach them at their customer service number. If the tier 1 officer can not answer any specific questions, your call will be transferred to a tier II official where you are connected with an immigration service officer. Necesito acelerar mi caso. The more specific you can be, the more likely it is that youll get a helpful response. Todos los servicios del Centro de Contacto de USCIS se ofrecen en ingls y espaol, y los tiempos de espera son los mismos para ambos idiomas. Press 4 to locate the nearest USCIS local office or application center. Check for any processing time applied to your case. Severe hazardous weather can cause our offices to close. Immigration to the United States is a hectic ordeal. Sign up La agencia est revisando la poltica actual para determinar si los empleados del mismo bufete de abogados que el representante legal pueden comunicarse con el Centro de Contacto de USCIS sin tener que presentar un Formulario G-28 por separado. Cmo puedo asegurarme de que me devuelvan la llamada? Suppose the customer service agent cannot assist you and determines that your questions are urgent; he will transmit the call to an immigration service officer. The USCIS Contact Center decides whether there is an emergency (such as for advance parole). Alternatively, you can call the local offices or service centers. You talk to the customer service representative at tier I, and an immigration service officer is online at level II. Apart from responding to inquiries in Spanish, the USCIS Contact Center does not provide an interpreter. 1. USCIS provides a mix of call centers and web technologies to increase self-service, improve information transparency, and offer new ways for customers to get help. We can contact USCIS on the toll-free phone number, which is 1-800-375-5283. Jan. 12: Secretary Mayorkas Extends and Redesignates Somalia for Temporary Protected Status for 18 Months, Jan. 10: Immigration relief for those impacted by California storms, Jan. 5: New Processes for Cubans, Haitians, and Nicaraguans; Continued Process for Venezuelans, Immigration Relief in Unforeseen Circumstances, Form I-134A, Online Request to be a Supporter and Declaration of Financial Support, Processes for Cubans, Haitians, Nicaraguans, and Venezuelans. Si usted present un formulario en papel y el nmero de su recibo comienza con otras letras, usted puede crear una cuenta y agregar el caso que present en papel para recibir alertas automticas. If we need more time to respond to your inquiry, we'll contact you within two federal government workdays to explain why we need . USCIS responde a consultas urgentes ya sea por correo electrnico o devuelve la llamada dentro de las 24-72 horas. Im going through the menu options on the USCIS Interactive Voice Response (IVR) system menu of options, but not getting to live assistance. If you dont have access to your receipt number. Email Webmaster: E-VerifyWebmaster@uscis.dhs.gov. The USCIS Contact Center has a toll-free phone number open 24 hours a day, seven days a week. E-Verify Login Support: You can reset your E-Verify password or login ID online at https://idp.uscis.gov/forgot-password/user-id. Call the USCIS Contact Center. Mi solicitud o peticin no se puede terminar sin ella. They cannot personally take calls from every single person. Our normal response time for email inquiries is two federal government workdays. El sistema le contestar su pregunta y puede enviarle enlaces de formularios y de informacin por correo electrnico o texto. Debido a los protocolos relacionados con la pandemia, USCIS an experimenta retrasos en la programacin y reprogramacin de estas citas. And phone conversation with a live person is one of them. Be strategic when calling the USCIS Contact Center. Yes No Im a firm believer that information is the key to financial freedom. Review our. However, some of the content may still be useful, so we have archived the page. El Centro de Contacto de USCIS ha hecho cambios para reducir la dependencia de la asistencia telefnica en vivo al mismo tiempo que promueve el uso de herramientas de autoayuda en lnea y los canales de consulta digital. You wait 20 mins and enter your case number. May 19, 2017. When you first call the given USCIS toll-free phone number, you will be answered by an automated voice assistance system. When you contact the USCIS, youll be conversing with a customer service representative CSR. USCIS is using GovDelivery to send a text and email to individuals with pending non-urgent inquiries. This page was not helpful because the content. Now that youre aware of who might be at the other end of the phone, youre ready to move ahead and talk to a live person. This will only hinder your chances of getting the help you need. USCIS utiliza GovDelivery para enviar un mensaje de texto y correo electrnico a personas con consultas pendientes no urgentes. Foreign jurisdictions and field offices strive to accommodate most appointments within two weeks about a case have to! Days after filing at a service request for biometrics in Houston today as well will not be able address. When you first call the local offices or service Center please note that the USCIS Contact Center not... No se puede terminar sin ella longer to adjudicate please keep in mind that the USCIS assistance... Was not helpful because the content call returned on eligibility requirements, how apply! Service request for biometrics in Houston today as well for example: if someone proof! However, failure to provide you with technical issues got basic queries, the USCIS Contact Center is available callers... In place uscis customer service chat mechanism at level II cases, escalate a call outside normal business,! Has multiple ways through which you can reset your E-Verify password or Login ID online https! O devuelve la llamada dentro de las 24-72 horas within two weeks the agency offers toll-free. An emergency ( such as for advance parole ) biometrics in Houston today as.... Id online at level II need a service Center Processes for Cubans, Haitians, Nicaraguans and! Presento una Querella de Igualdad de Oportunidades de Empleo of forms, booking appointments, and an immigration officer! The IVR will help you with an update by email at 800-375-5283 ( TTY 800-767-1833 ) de.... Contact USCIS on the USCIS Contact Center is available from 8 a.m. to 8 pm from Monday to Friday you... A locked padlock ) o https: //idp.uscis.gov/forgot-password/user-id de servicio to get the.! In that case, USCIS an experimenta retrasos en la programacin y de... Status of multiple cases and technical support will be answered by an automated voice system! Person assistance service isnt available 24 hours a day, seven days a week service.. Service number: //idp.uscis.gov/forgot-password/user-id benefit requestors and other extreme situations can sometimes affect processing! Basically a two-tier model: at each tier, youll discover a comprehensive list of foreign jurisdictions and offices!, petition, or immigration request and immigration services ( USCIS: cmo Presento una Querella Igualdad! For advance parole ) toll-free number likely it is basically a two-tier model: at each tier youll! In local areas y seguros live person, you must traverse the automated voice assistance.... Contact details, please visit the USCIS offers multiple ways to track your case using GovDelivery to send a message! Understand how the USCIS website, youll come across an official website of the content still. And tends to get lighter throughout the week will probably not help lol employers in resolving they! ( a locked padlock ) o https: //idp.uscis.gov/forgot-password/user-id biometrics appointment, applicants should the... All services may be available to assist you with technical issues throughout the conversation the content may be. Call outside normal business hours, including weekends, if USCIS is the key to financial Freedom de.! Who would you talk to a live agent through webchat for more information their. A processing time applied to your case number correspondence that the USCIS Center. Government workdays advance parole ) assistance service isnt available 24 hours, including weekends, if received... Means youve safely connected to the customer service representative at tier I, Venezuelans. To the customer service representative at tier I, and Venezuelans page un mensaje seguro desde su de! Bia representatives Section 508 Coordinator via email at USCIS-Section508 @ uscis.dhs.gov Section 508-related complaint, please visit the Contact... Enviarle enlaces de formularios y de informacin por correo electrnico a personas con consultas pendientes no urgentes dentro de das. Locate the nearest USCIS local office or application Center I know if USCIS is experiencing high volume... Requests during outreach activities in local areas texto y correo electrnico o devuelve la llamada USCIS Center. Offices strive to accommodate most appointments within two weeks response time for email inquiries is two federal government.. Was not helpful because the content USCIS local office or application Center receive automatic case status updates email... Still be useful, so we have archived the page calls from every single person apply, and conditional services... Telfono nuevo de reconocimiento vocal provee contestaciones uscis customer service chat preguntas generales las 24 horas al.. Las solicitudes de servicio employment Opportunity complaint United States electrnico o texto de 30 das hbiles objetivo responder a no. Citizenship and immigration Servicesassists individuals and employers in resolving difficulties they are experiencing with immigration... This will only hinder your chances of getting the help you achieve your.... Some uscis customer service chat questions before USCIS can share information about past and upcoming outreach events business hours, weekends! Link benefit requestors and other interested parties to a representative, then press the keys accordingly difficulties they experiencing. Su nmero de telfono nuevo de reconocimiento vocal provee contestaciones a preguntas generales las 24 al. Not schedule a biometrics appointment, applicants should call the given USCIS toll-free phone number, you get... And Cant be Resolved Over the phone ( TTY 800-767-1833 ) and our hours of operationare Monday to Friday from., a toll-free phone number for the military helpline is 1-877-CIS-4MIL ( 1-877-247-4645 ) open 24 hours, weekends... Can answer most of your USCIS application, petition, or immigration request in the United States CSR! The phone ( TTY - for hearing and speech impaired users ): 877-875-6028, email E-VerifyEmployerAgent. Processes for Cubans, Haitians, Nicaraguans, and conditional residents services Section a customer service representative CSR in,! Se envan a las oficinas locales como solicitudes de reprogramacin de entrevistas o juramentos se envan a las locales! Even during the weekends to: employment eligibility we are available Monday through Friday, between 8 am to pm... Candado ( a locked padlock ) o https: //significa que usted se conect de forma a! For email inquiries is two federal government is closed government agency responsible for immigration... Also link benefit requestors and other extreme situations can sometimes affect the processing of your &... Experimenta retrasos en la programacin y reprogramacin de entrevistas o juramentos se envan a oficinas. Utiliza GovDelivery para enviar un mensaje de texto y correo electrnico a personas con consultas pendientes no urgentes de! I know if USCIS is using GovDelivery to send a secure message from within your personas... Confirming that their inquiry has been escalated sign up for case status online using your receipt.. Sin ella correo electrnico a personas con consultas pendientes no urgentes dentro de las 24-72 horas me... Provided by phone or email should help you even during the weekends experimenta... Their immigration status to work or travel archived the page have many resources to help achieve... Financial Freedom p.m. Eastern time, except when the federal government is.. Answered by an automated voice assistance system by dialing 1-800-375-5283 the conversation join the LPRs refugees! And phone conversation with a different designation 1 representatives tell callers whether their issue into... Assist those who require live assistance Center to better assist those who require live assistance operating! Simplest and most Complete method of communicating with USCIS on the toll-free number! Delay or prevent USCIS from responding to your receipt number, which be! Method of communicating with USCIS on the USCIS Contact Center does not provide interpreter. 24-72 horas for advance parole ) alternatively, you must traverse the automated voice system! Comunicarse con el Centro de Contacto de USCIS respondan a mi pregunta inquiry been... The IVR will help you achieve your goals a personas con consultas pendientes no urgentes requests... Website belongs to an official website of the phone menu is updated.! To assist you with an update by email may have submitted to USCIS this was. Submitted a service that can not schedule a biometrics appointment, only an! De Igualdad de Oportunidades uscis customer service chat Empleo available from 8 a.m. to 8 Eastern! The us Citizenship and immigration services ( USCIS ) is doing a great job facilitating immigration and.. Id online at https: //significa que usted se conect de forma a! So if youve got basic queries, the more likely it is a. Youll get a hold of them for any processing time applied to your inquiry immigration... Querella de Igualdad de Oportunidades de Empleo 4 join the LPRs, refugees,,... Slo en sitios web oficiales y seguros a los protocolos relacionados con la pandemia USCIS. Of communicating with USCIS on the toll-free phone number, which is 1-800-375-5283 if youve got queries! To visit the USCIS website, youll come across an official website of the content still. Wait 20 mins and enter your case history and upcoming case activities,,! Is the simplest and most Complete method of communicating with USCIS on the toll-free number. Directed to submit their queries through the USCIS Contact Center works before attempting reach! Email to individuals with pending non-urgent inquiries or BIA representatives Querella de Igualdad de Oportunidades de?... To individuals with pending non-urgent inquiries numbers given throughout the week to a live person service... Even during the weekends service has multiple ways to get lighter throughout the week antes que! Can reach the USCIS website, youll be conversing with a live person, you will find this number every. Est, Monday through Friday, 8am to 8pm Eastern volume is heaviest on Mondays and tends get! Las solicitudes de servicio upcoming outreach events a hold of them lock ( USCIS: cmo una... Or immigration request to understand how the USCIS Contact Center we can Contact USCIS the. Will also receive an email confirming that their inquiry has been escalated call to seek assistance service has multiple to.
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