The companys 60 ships carry more than 7.5 million guests a year to ports on all seven continents. In 2018, Mr. Reilly became a director of the Union of Concerned Scientists, a non-profit research and communications organization based in Cambridge, MA. VICKI FREED Senior Vice President, Sales, Trade Support & Service. (SetSail Pass)? Earlier, Bayley served as Senior Vice President, Hotel Operations for Royal Caribbean International, leading the worldwide hotel operations and onboard revenue of 21 cruise ships and 30,000 employees. Maritza Montiel has served as director since December 2015. He previously served as Chair of the Board of Trustees of the University of Miami, Chair of the United Way of Miami-Dade and Chair of the Greater Miami Convention & Visitors Bureau. Official page for Michael Bayley, President & CEO of Royal Caribbean. Anchor points at the rate associated with my upgraded Overview of Royal Caribbean Cruises complaint handling. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Royal Caribbean Cruises Customer Service. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Get Richard Fain's email address (r*****@royalcaribbean.com) and phone number (305-539-..) at RocketReach. Chief Financial Officer, Royal Caribbean Group. Email address Royal Caribbean Please Read: COVID-related Discussion. Agoldstein@rccl.com. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Agree with LMaxwell, within 72 hours. A true expert in luxury and in marketing, Barbara has taught Branding and Strategy at numerous universities. Terre, December 31, 2017 in Royal Caribbean International. In addition, he holds degrees in accounting and finance from the University of Miami School of Business and Indiana University, Bloomington, Kelley School of Business, 1050 Caribbean WayMiami, FL 33132https://www.royalcaribbean.com, Main: (305) 539-6000Customer Service: (800) 256-6649Toll Free: (866) 562-7625, Primary ContactCarlos JimenezSr. In 2015, Harri received an honorary Doctor of Science degree from the University of Strathclyde in recognition of his continuous safety improvement efforts through innovation in the maritime industry. Prior to his current role as Founder and Chief Executive Officer of Cleveland Avenue, LLC, a venture capital firm, Mr. Thompson served as President and Chief Executive Officer of McDonalds Corporation from 2012 until March 2015. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. How can I redeem my Future Cruise Credit? Adress. What travel documents do I need to board a Royal Caribbean pre-cruise COVID-19 test requirement? We were to board 11:30 am on the 26, but boarded at 10:00 pm. Today I received an e-mail from Kaylee Contreras where she had contacted the ship and forwarded me their reply that they would supply what I requested. In his previous role, Holtz was senior vice president of finance, responsible for financial planning and analysis, risk management and treasury. With your support, we can create more exciting content and share with everyone! I look forward to response from Mr. Fain. Over the weekend we booked with the Serenade for March and I sent my requests in to Special Needs with a copy to Mr. Frau. Royal Caribbean Group. Mr. Ofer also chairs the Eyal & Marilyn Ofer Family Foundation, a philanthropic foundation established for the charitable giving of his family in support of education and the arts. . 20102023Regal Sea Media LLC. Air2Sea is delayed or changed? What if I don't find a pre-cruise test or get the results Share More sharing options. Since then, she held consumer marketing positions at Sports Illustrated, Fortune, Money and Discover, moving to general management of Sports Illustrated in 1983 and to publisher of People in 1991. Overseeing more than $5B in capex investment to envision and deliver the most ergonomic and stunning ships at sea and modernizing the existing Celebrity fleet, resulting in record yield improvement for the company. The FBIs Internet Crime Complaint Center reported that people lost $57 million to phishing schemes in one year. What forms of ID are required for minors traveling on Royal How do I cancel my cruise with Cruise with Confidence? I currently have anytime dining and I am traveling with 2 of my granddaughters. Followers 5. The manner in which the issue was handled impressed us all. Miami Beach, FL, US View. If you booked through a Travel Agent/Agency and need to make Not only was there a sincere apology, the writer explained what should have been done to accommodate them. From 1989 to 1993, Mr.Reilly served as the Administrator of the U.S. Environmental Protection Agency. Mr. Srensen brings to the Board over 20 years of experience in the aviation industry, having served as the President and CEO of Austrian Airlines Group from 2001 through 2006. Administration. Mr. Lake received his J.D. Did we mention it's free? If my RoyalUp offer is accepted, will I earn Crown & In May 2010, President Obama named Mr. Reilly to serve as co-chair of the National Commission on the BP Deepwater Horizon Oil Spill and Offshore Drilling, which released its report on January 11, 2011. Consumer Alert: Airbnb is randomly banning guests again, Consumer Alert: Beware of sudden vacation rental cancellations, Yes, you need travel insurance for your 2023 vacation, please contact our team at Elliott Advocacy through this form. Cruisers' Choice Awards! Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Are energy fees about to make a comeback? They did. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Dynamic dining relies on making reservations for all dinners. Michael O. Leavitt has served as a director of the Company since February 2022. Certain statements in this release relating to, among other things, our future performance estimates, forecasts and projections constitute forward-looking statements under the Private Securities Litigation Reform Act of 1995. Thank you for your help and suggestions. mrsz. Jason T. Liberty Director since Nov 2021. Try Bayley's e-mail. Show Less. I'll keep you posted as to if/when I get a reply. Recommended Posts. Can I order multiple drinks at a time with Royal Where do I submit the Our friends were given full credit for the cruise, a two-year window to use it, and $200 OBC in addition to the $110 included in the original fare. Caribbean's all-inclusive beverage packages? 10:00AM-4:00PM), (Mon-Fri: 8:00AM-7:00PM / Sat: 9:00AM-5:00PM / Sun: How to get through to an operator:Dial (800) 398-9819. Should I choose to cancel a reservation confirmed under a How long do you consider my vaccine good for? Youll also connect with other readers who want to make the world a better place. stateroom category? Update: I received an e-mail last week from Nelson Frau of the Executive Offices letting me know that my e-mail had been forwarded to him from Mr. Bayley's office. posted to my Crown & Anchor Society membership? Royal Caribbean International's President and CEO is Michael Bayley. Royal Caribbean app. Started August 27, 2021, By Donald Thompson has served as a director of the Company since May 2015. Started June 21, 2021, By 3 teleperformance.com; tpgroupinc.com; . You will be able to leave a comment after signing in, By I was called the next day. So make all the calls or send all the emails you want BUT do't expect a correct answer from RCCL management. Since 2017, Ms. McPherson has served as a non-executive member of the board of directors of PVH Corporation and is a member of its Audit and Nominating & Governance Committees. Email [email protected] Mr. Lake joined the Royal Caribbean Group from World Fuel Services Corporation, a Fortune 100 global energy services company, where he spent over 17 years leading the legal, regulatory and compliance areas, serving most recently as Executive Vice President, Chief Legal Officer & Corporate Secretary. He also served as Executive Vice President of Operations at Carnival Cruise Line (2000 2008) and Senior Vice President at Costa Crociere (1997 2000). Chairman and CEO. Over the course of just four years, he established 11 regional offices around the world, which now generate more than 50 percent of the corporations total revenue. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. What Make Sure Your Voice Is Heard! Chief Financial Officer, Royal Caribbean Group. We are here to help with reservations, Crown & Anchor memberships 19952023, The Independent Traveler, Inc. Richard Fain, CEO of Royal Caribbean e mail address, Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Let us know how we can help Corporate headquarters. Can I bring a test kit I was told that the policy is THE POLICY. Sorry, I don't have an email address, but I have to knoware you emailing to share a wonderful cruise experience or to report issues that require you to go straight to the top? Ship? In addition, Liberty will oversee TUI Cruises and Hapag-Lloyd cruises, which it is a 50% owner in a joint venture. Other executives include Kara Wallance, Chief Marketing Officer; Jay Schneider, Chief Product Innovation Officer and 6 others. Harri Kulovaara, executive vice president, Maritime & Newbuilding, has led the design and construction of several of the worlds most innovative cruise ships for all of the various brands within Royal Caribbean Group. At HHS, he administered a $750 billion budget nearly 25 percent of the entire federal budget and 67,000 employees. VICKI FREED Senior Vice President, Sales, Trade Support & Service. Mr. Howe was previously a member of the boards of Colgate University, the Center for Audit Quality and the Financial Accounting Foundation. The ship is high tech and a lot of the systems did not work well. Under her leadership, Celebrity also introduced the critically acclaimed Edge Series of ships in 2018, with the first ship, Celebrity Edge, being named to TIME Magazines 2019 Worlds Greatest Places list; achieved historic levels of guest satisfaction; and has won hundreds of top industry awards for innovation and service. Corporate communications. HAL is our preferred line. "Oh service was bad? Help! I was told that policies are reviewed at the year's end and it may change but for now ( 12/28/2017 ) all passengers over 21 must have the ALCOHOL package if any ONE in the stateroom purchases it. What is Royal Caribbean Cruises's Facebook? In 1993, Leavitt was elected governor of Utah. So make all the calls or send all the emails you want BUT do't expect a correct answer from RCCL management. Rebranding Celebrity as a new luxury line and solidifying industry-leading luxury brand partnerships with such organizations as Forbes Travel Guide, Chef Daniel Boulud and American Ballet Theater. Health and safety protocols, guest conduct rules, and regional travel restrictions vary by ship and destination, and are subject to change without notice. Mr. Brock is a Trustee of the Georgia Tech Foundation, Chairman of Horizons Atlanta, a philanthropic organization that enhances education for underserved children, and a member of the Smithsonian National Board. How do I earn and redeem Royal Caribbean MyCruise Undue reliance should not be placed on the forward-looking statements in this release, which are based on information available to us on the date hereof. From 2003 until 2018, Mr.Kimsey served on the board, the compensation committee, and the audit committee (serving as chair from 2011-2018) of Accenture Plc. If my RoyalUp offer is accepted, will I earn Crown & From 1998 through 2002, Mr.Kimsey served as the Chief Executive Officer of Ernst& Young Global and Global Executive Board member of Ernst& Young and from 1993 through 1998 as the Firm Deputy Chairman and Chief Operating Officer. When was Royal Caribbean Cruises founded? High tech and a lot of the Company since February 2022 management and.... Get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam got. Reservation confirmed under a how long do you consider my vaccine good for I choose to cancel a reservation under... And Hapag-Lloyd Cruises, which it is a 50 % owner in a joint.... Company since February 2022 Chief Product Innovation Officer and 6 others CEO is Michael Bayley that Policy. More sharing options COVID-19 test requirement By Donald Thompson has served as a director of the Company May. More sharing options travel documents do I cancel my Cruise with Confidence, which it is a %! 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