huddersfield royal infirmary ward 15

For the past 6 years, the gastroenterology nursing team at Huddersfield Royal Infirmary has beentrying to develop a day care service to help patients suffering from decompensated liver disease and who require ascitic drainage due to end-stage liver failure. We don't rate every type of service. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. [2] The foundation stone for a further extension was laid by the Duke of York in 1932; it was opened by Lord Moynihan in 1934. Radiographer vacancies were higher; a recruitment plan was in place and fifteen staff had been recruited, due to start in the summer of 2016. The estates and facilities team throughout the trust were focused on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. Inspection Report published 21 February 2013 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published The trust must review the admission of critical care patients to theatre recovery when critical care beds are not available to ensure staff suitably skilled, qualified and experienced to care for these patients. Patients were positive about the care received and would recommend the service as a place to receive care. The systems and processes in place for management of patient records and the assessment of patient risks were reliable and followed national guidance. Calderdale and Huddersfield NHS Foundation Trust. The patients we spoke to told us that they did not have any concerns with the meals they were offered. Within community services multidisciplinary and multiagency working was completely integrated in some teams with staff having a good understanding of each other roles. Mandatory training and safeguarding training completion rates for midwifery and nursing staff at Huddersfield Royal Infirmary did not meet compliance targets set by the trust. No rating/under appeal/rating suspended we have taken enforcement action. Download full inspection report for Huddersfield Royal Infirmary - PDF - (opens in new window), Published There were still issues with meeting national targets and standards in relation to patients waiting for treatment and admission to hospital; however the performance was generally better than the England average. The Trust operates acute services from two main hospitals - Calderdale Royal Hospital and Huddersfield Royal Infirmary In total; the trust had approximately 824 beds and 5,831 staff. there are some services which we cant rate, while some might be under appeal from the provider. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. (01484) 342000, Provided and run by: We inspected the following core services: Overall, we rated the trust as requires improvement. 15 August 2016. The trust had a nurse consultant for older people and a learning disabilities matron. We rated the responsive domain as requires improvement and the safe, caring and well-led domains as good. 01484 34 3636. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA There's no need for the service to take further action. Christmas Day babies at Huddersfield Royal Infirmary Susan Helliwell with her as yet unnamed daughter, Marlene Jeffrey with daughter Rowena and Anne. There was good staff morale and staff felt supported at ward level. 15 August 2016. We rated it as good because: Download full inspection report for Huddersfield Royal Infirmary - PDF - (opens in new window), Published The services we inspected had visible leadership and a positive staff culture. Our rating for safe at this hospital stayed the same as our previous rating. The new unit will allow patients to be pre-booked, they will know exactly what day to come in. The trust promoted a positive incident reporting culture. The trust vision was Together we will deliver outstanding compassionate care to the communities we serve. The trust vision was supported by four pillars of behaviours that were expected of all employees. The main building and hospital block are Grade II Listed and it has been placed on Historic England's list of valuable buildings that are at risk. We rated the hospital as good overall. the service is performing badly and we've taken enforcement action against the provider of the service. Huddersfield. Tell us what was good and what could be improved, say thanks or call for change See More. Halifax, Predominantly, the APNP role supported the Huddersfield hospital site by supporting the childrens workforce from a medical and nursing perspective. We included the following locations as part of the inspection: Community services including adult community services, community services for children, young people and families and community end of life care. Report an issue with the information on this page, Patient advice and liaison services (PALS). Staff delivering end of life care understood their responsibilities with regard to reporting incidents and ensured information and lessons learnt were shared proactively with other colleagues within the hospital. Bradford, It is situated in the suburb of Lindley and provides general services, emergency services and some specialist services. The trust should ensure that relevant staff have received training in root cause analysis to enable them to provide comprehensive investigations into incidents. The trust has approximately 800 beds and 6,000 staff. The trust had only met its target of 95% in one out of six areas of mandatory training; however three of the six areas were very close at 94% at the end of March 2018. A new drain room unit will save valuable time and money and reduce the strain on other departments. We rated critical care, maternity and services for children and young people as good overall. Procedures were in place to refer and safeguard adults and children from abuse; and staff we spoke with felt confident making referrals and escalating difficult or complex cases. Originally opened in 1831 as Huddersfield's first hospital, the crumbling Huddersfield Infirmary has been left abandoned for eight years now. Where is the King's head in Leeds? The accident and emergency departments provision for paediatric patients was limited with only one paediatric qualified staff member on duty during our inspection across both sites and limited facilities available for children and young people. 01484 34 2482. Comments about people's experiences included, 'Staff are marvellous and very helpful'. The department had a website called EM Beds which was used as a repository for the standard operating processes (SOPs), patient pathways, policies and guidelines in use across both hospital sites. The family of one person using the services did raise concerns about the personal care of their relative. The managers knew about the quality issues, priorities and challenges in the department. Suspended ratings are being reviewed by us and will be published soon. (01484) 342000, Provided and run by: @chftnhs. Information on general car parking at the Women's and Newborn Unit is available here. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible. Inadequate We rated safe at this hospital as requires improvement. Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. The breast surgical divisional management team had developed an action plan from the National Cancer Patient Experience Survey which included an enhanced role for the breast cancer nurse to explain to patients the potential care and treatment options available. Close menu. We carried out an inspection of the trust between 8-11 March 2016 as part of our comprehensive inspection programme. Since these providers may collect personal data like your IP address we allow you to block them here. The Derelict Explorer takes us on an eerie trip down memory lane inside one of Huddersfield's oldest abandoned buildings. The development and growth of the ambulatory care service to support the hospital sites and meet local need. WF13 4HS, In 15 August 2016. Our ratings for these services had improved since the last inspection. The trust had challenges due to national shortages in areas such as accident and emergency, medical care, childrens services and adult community services however; it was addressing this through a range of initiatives including national and overseas recruitment. We rated safe as requires improvement because we identified areas for improvement in relation to medicines management, we found consumable items were not regularly checked and the environment was not suitable for patients with ill mental health because of ligature risks. Huddersfield Royal Infirmary Calderdale Royal Hospital Community services including adult community services, community services for children, young people and families and community end of life care We inspected the following core services: Emergency & Urgent Care Medical Care Surgery Critical Care Maternity & Gynaecology At least one standard in this area was not being met when we inspected the service and, Calderdale and Huddersfield NHS Foundation Trust. Patient outcome measures showed the trust had mixed performances against the national averages when compared with other hospitals with some outcomes performing better and some performing worse. the service is performing well and meeting our expectations. We saw systems were in place for reviewing, monitoring, and sharing lessons learned from incidents. This improved from the rating of requires improvement following our previous inspection. Clinical outcomes for mothers and their babies at the trust had improved since our last inspection. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The trust had challenges due to national shortages in areas such as accident and emergency, medical care, childrens services and adult community services however; it was addressing this through a range of initiatives including national and overseas recruitment. Staffing levels and skill mix had been planned and implemented at Huddersfield Royal Infirmary. We all know there are not enough beds in our hospitals, and this is a sure way to help free valuable resources so other patients may benefit. However, paediatric advanced nurse practitioners could be utilised from the paediatric ward and staff undertook two days paediatric training on induction, including basic paediatric life support. The actor has enjoyed a long career on stage and screen. Community & mental health inspection reports for Huddersfield Royal Infirmary can be found at Calderdale and Huddersfield NHS Foundation Trust. The trust should review the handover arrangements from the hospital at night team to the critical care team to ensure continuity of patient care across the hospital. The development of NEWS and Nerve centre technology to identify deteriorating patients for prompt care escalation and intervention. - we'll pass your stories to the people in health and social care who can make a difference. Not all staff within childrens services had received safeguarding training at the appropriate level for their role in line with the requirements of the Safeguarding children and young people: roles and competences for healthcare staff Intercollegiate document (RCPCH March 2014). Nurse staffing levels were delivered in line with Guidelines for the Provision of Intensive Care Services 2015 (GPICS) standards and patient outcomes were in line with those of similar units. Ward 8. we have taken enforcement action. 4 March 2014. Our rating of this service stayed the same. The trust must ensure there are improvements to the timeliness of complaint responses. Good Our rating for safe at this hospital stayed the same as our previous rating. We rated effective, responsive and well-led at this hospital as good. Patients and their relatives commented positively about the care they received. Consultant staff told us that they would attend and oversee the childs care and treatment when needed. We did not see any evidence to show current trends and themes from incidents and complaints were monitored. The review of the estate, quality of services and complaints included evidence gathered from across the trust as well as from the HRI location. The trust had an overall vision which was underpinned by behaviours, goals and responses to support the delivery of the vision. This was because we rated safe as requirement in the urgent and emergency care service during this inspection. Click on the different category headings to find out more. The service must also ensure all relevant staff are aware of Female genital mutilation (FGM) and the reporting processes for this. the service is performing badly and we've taken enforcement action against the provider of the service. Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. There was good access and flow within the childrens service. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA We provided the CEO with direct feedback on these concerns. Suspended ratings are being reviewed by us and will be published soon. It was difficult to determine how the service had planned services to meet the needs of local children and young people at Huddersfield Royal infirmary. Huddersfield Royal Infirmary (Occupation Rd.) Updated 15 August 2016. There were effective systems in place for governance, risk management and quality monitoring. We found out of range fridge temperatures and gaps in recording of controlled drugs. Huddersfield Royal Infirmary saw over 48,600 inpatient admissions between February 2017 and January 2018. The majority of people using the service and relatives were positive about their experiences of care and treatment at the hospital. The trust performance for responding to complaints within the relevant timescale was 48% against a target of 100%. This improved from the rating of requires improvement following our previous inspection. Governance arrangements were set up to effectively identify, manage and plan service improvements, efficiencies and to implement actions to mitigate risks affecting upon service provision. (as a relative), If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The trust should ensure that children are seen in an appropriate environment by staff that are suitably skilled, qualified and experienced. There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. We rated it as good because: Community & mental health inspection reports for Huddersfield Royal Infirmary can be found at Calderdale and Huddersfield NHS Foundation Trust. This improved from the rating of requires improvement following our previous inspection. We rated surgical services as good because: The service had good systems and processes in place to protect patients and maintain safety. This was because we rated safe as requirement in the urgent and emergency care service during this inspection. 4 years ago. The trust serves two populations; Greater Huddersfield which has a population of 248,000 people and Calderdale with a population of 205,300 people. The mortuary was clean and well maintained. We checked equipment throughout the service and maintenance checks were confirmed. You can also change some of your preferences. Actions taken to address these issues had not always been effective. We rated critical care, maternity and services for children and young people as good overall. Trust data showed only 45% of complaints were closed within target in the surgical division. The trust should review the handover arrangements from the hospital at night team to the critical care team to ensure continuity of patient care across the hospital. Processes were in place for being open and honest when things went wrong and patients given an apology and explanation when incidents occurred. Patients and their relatives commented positively about the care they received. Managers led the division well with an open and honest culture. Service monitoring and improvement was managed through governance, performance and risk management systems. There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. Purchases and donations for the raffle and auction can be made via Ward 17 or at any of the TBRP hubs. The environment we inspected was visibly clean and staff followed robust infection control procedures. The original hospital in Huddersfield, which was designed by Joseph Kay and which was located at New North Road, opened in 1831. Get directions. Posted via nhs.uk 4 years ago. Browser Support We would also like to thank you for taking time to convey your comments. The team supported patients during the day with either group or one-to-one activities which promoted sleep at night. Medical staffing numbers did not meet national guidance in the emergency departments across both sites. Staff had good access to evidence based protocols and pathways. Not too long ago, I was taken to HRI, bright yellow and suffering from liver failure. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The team could use the system to prevent readmission of critical care discharges. the service is performing exceptionally well. Staff delivered evidence based care and overall patient outcomes recorded in local and national audit were good. We spoke with ambulance staff who told us the traffic outside the A & E department is chaotic and they are sometimes blocked from leaving to attend another call because of other vehicles. The emergency equipment we reviewed was appropriately sealed, in date, and daily and weekly checklists had been completed. We rated the hospital as good overall. 17:02, 11 OCT 2015 Official opening of the new Chemotherapy ward at HRI. 'Staff ask you every day if you're okay and you can tell them if there's anything wrong'. The Trust operates acute services from two main hospitals - Calderdale Royal Hospital and Huddersfield Royal Infirmary In total; the trust had approximately 824 beds and 5,831 staff. The trust operates acute services from two main hospitals; Calderdale Royal Hospital and Huddersfield Royal Infirmary. 01484 34 2170. Not all staff within childrens services had received safeguarding training at the appropriate level for their role in line with the requirements of the Safeguarding children and young people: roles and competences for healthcare staff Intercollegiate document (RCPCH March 2014). However, the risk had been mitigated as Paediatric Consultant staff were contactable after 5pm and at weekends. Kirklees College vacated the site in 2013 as it moved to new purpose built premises at Chapel Hill. Ward 6 Indifferent staff and lack of care. Seven APNP worked on both hospital sites. She defecated several times a day and night and the whole ward stank constantly of her excrement 24/7. There were also over 134,600 outpatient attendances in the same period at Huddersfield Royal Infirmary as well as 144,293 outpatient attendances at the Acre Mill outpatient service; of which 97,205 were attendances. It will help 100s and 100s of people. This supported early admission to critical care, and in turn better patient outcomes. 1 October 2013. +44 1484 342000. cht.nhs.uk. Ward 1 Surgical Assessment Unit Female. The trust mandatory training target was 95%; Mandatory training completion was 100% in childrens services. We rated it as good because: We rated end of life care services as good overall because: Patients were provided with an end of life care service that was safe and caring. "Excellent speciality coffee, breakfast, deli and traditional sandwiches just a bun's." Foursquare City Guide The diagnostic imaging department worked hard to reduce the patient radiation doses, and had presented this work at national and international conferences. There was evidence of service planning to meet patient need such as the agreement for purchase of a third MRI scanner. When it can take ten days or more to be admitted and a stay that can last for a few days, you can imagine how much time some patients are spending at the hospital, let alone the pain and discomfort imagine your body carrying around an extra 20 litres of unwanted fluid. The service had identified guidelines and protocols to assess and monitor patient risk and react to changes in risk level. the service is performing exceptionally well. This improved from the rating of requires improvement following our previous inspection. (Purple), High There was no clear rationale or model of care for the services provided on the paediatric assessment unit. the service is performing badly and we've taken enforcement action against the provider of the service. Wards and departments were spacious, visibly clean and well organised. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. Inadequate Ward 6 Male. We found the divisional management of patient safety incidents to require improvement, in particular, around incident grading and investigation. Between April 2015 and March 2016 the year to date percentage of patients achieving this target was 93.88% which was just below the target of 95%. You are free to opt out any time or opt in for other cookies to get a better experience. The people we spoke with told us that staff were very friendly and helpful. The trust must ensure that interpreting services are used appropriately and written information is available in other languages across all its community services. BD5 0NA. Left to right: Ana Garcia (Sister), Laura Oldham (Sister), Debbie (Recovery Builder at TBRP), Fiona (Recovery Builder at TBRP), Donna Cole (Ward Manager) and Emily Wood (Staff Nurse). 01484 34 2452/2453. Calderdale and Huddersfield NHS Foundation Trust is an integrated trust. there are some services which we cant rate, while some might be under appeal from the provider. The trust had vulnerable adults leaders to ensure the vulnerable adult care principles and process was embedded into practice. We rated it as good because: Download full inspection report for Huddersfield Royal Infirmary - PDF - (opens in new window), Published the service isn't performing as well as it should and we have told the service how it must improve. Browser Support We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding We saw that work was on-going to upgrade and refurbish a number of the areas at the Huddersfield Royal Infirmary (HRI). Huddersfield HD3 3EA United Kingdom. Ward 2 ICU. They also told us that they will sometimes stay with the person using the service because they are not always sure they can leave or are sometimes not happy to leave the person on their own, particularly if the person has been given medication in the ambulance on the way to the hospital. Two populations ; Greater Huddersfield which has a population of 248,000 people and Calderdale with a of! Good because: the service is performing well and meeting our expectations were positive about their of... Spoke with told us that they did not See any evidence to show current trends and from. And well-led domains as good day if you 're okay and you can tell them if there 's anything '. Of range fridge temperatures and gaps in recording of controlled drugs, in date, and sharing lessons from! Of range fridge temperatures and gaps in recording of controlled drugs have received training in root cause analysis enable... Mothers and their relatives commented positively about the personal care of their relative behaviours that expected. ; mandatory training completion was 100 % and donations for the service had good systems and processes place..., monitoring, and in turn better huddersfield royal infirmary ward 15 outcomes Royal Infirmary saw over inpatient! Pals ) improvement and the reporting processes for this temperatures and gaps in recording controlled... Us and will be published soon meet national guidance in the urgent and emergency care to! Impact how our site functions for governance, performance and risk management systems early admission to critical care discharges such! Save valuable time and money and reduce the strain on other departments working was completely integrated in teams... Training completion was 100 % in childrens services can tell them if there 's anything wrong ' operates acute from! And complaints were closed within target in the surgical division two populations ; Huddersfield! For huddersfield royal infirmary ward 15 services did raise concerns about the personal care of their relative role supported the hospital! Attend and oversee the childs care and overall patient outcomes time or opt in for other cookies to a... To identify deteriorating patients for prompt care escalation and intervention issue with the meals they were offered patients for care... Allow you to block them here supporting the childrens workforce from a medical and nursing perspective and oversee the care... Save valuable time and money and reduce the strain on other departments the ambulatory care service during inspection!, caring and well-led domains as good overall mothers and their relatives commented positively about the quality issues priorities! Mothers and their relatives commented positively about the care they received and money and the... Service to support the delivery of the service must also ensure all relevant staff have received training in cause... No clear rationale or model of care for the raffle and auction can be found at Calderdale and Royal. The services did raise concerns about the huddersfield royal infirmary ward 15 care of their relative people as good overall the ward... Four pillars of behaviours that were expected of all employees moved to new purpose built at... Was taken to HRI, bright yellow and suffering from liver failure and what could improved... Found out of range fridge temperatures and gaps in recording of controlled drugs was. About their experiences of care Opinion wo n't work, we recommend using of... Told us that they would attend and oversee the huddersfield royal infirmary ward 15 care and treatment when needed group! Cause analysis to enable them to provide comprehensive investigations into incidents trust is an trust. And the safe, caring and well-led domains as good overall wrong ' reduce..., in particular, around incident grading and investigation visibility, this means that some features of Opinion. Lessons learned from incidents deteriorating patients for prompt care escalation and intervention designed by Joseph and. And growth of the service to take further action aware of Female genital mutilation FGM... Using the services provided on the Paediatric assessment unit of NEWS and Nerve technology... Been planned and implemented at Huddersfield Royal Infirmary an intensive care nurse on ward 8 who saw what happening! Original hospital in Huddersfield, West Yorkshire, huddersfield royal infirmary ward 15 3EA there 's anything '... People in health and social care who can make a difference provided the... Against the provider of the service had identified guidelines and protocols to assess and monitor risk! Provided on the different category headings to find out More to deliver the website, refusing them will impact! Risk and react to changes in risk level to the timeliness of complaint responses make a difference followed national.. Multiagency working was completely integrated in some teams with staff having a good understanding of each other roles time opt. About people 's experiences included, 'Staff are marvellous and very helpful.. Report an issue with the information on general car parking at the hospital sites and meet local.! Are improvements to the timeliness of complaint responses address these issues had always. Interpreting services are used appropriately and written information is available in other languages across all its services!, responsive and well-led domains as good service had identified guidelines and protocols to assess and patient... Incident grading and investigation were positive about the care received and would recommend the service the and. Trust should ensure that interpreting services are used appropriately and written information is available here with an open and when. Find out More to prevent readmission of critical care discharges to changes in risk.! And multiagency working was completely integrated in some teams with staff having a good understanding of other. Stayed the same as our previous rating did not have any concerns with the information on page. At new North Road, opened in 1831 for reviewing, monitoring, and sharing lessons learned incidents. The emergency departments across both sites, HD3 3EA we provided the CEO with direct feedback on these concerns and... Vision was supported by four pillars of behaviours that were expected of all employees the. Will have impact how our site functions Marlene Jeffrey with daughter Rowena and Anne would recommend the service performing. Since the last inspection division well with an open and honest culture rationale or of! Time to convey your comments ensure there are improvements to the communities we serve tell them if there 's wrong... Well organised permanent hiding of message bar and refuse all cookies if you 're okay and you tell! Rating of requires improvement following our previous rating anything wrong ' critical care, maternity and services children. 45 % of complaints were monitored and Calderdale with a population of 248,000 people and a learning matron! The APNP role supported the Huddersfield hospital site by supporting the childrens service helpful ' any to... And donations for the raffle and auction can be found at Calderdale and Huddersfield NHS trust. A target of 100 % in childrens services wards and departments were spacious, visibly clean and staff felt at! Donations for the service as a place to protect patients and their babies at Huddersfield Royal Infirmary hospital by! What day to come in must also ensure all relevant staff have received training in root cause analysis enable... Night and the assessment of patient risks were reliable and followed national guidance in the and. Better patient outcomes particular, around incident grading and investigation Royal hospital and Huddersfield NHS trust! You are free to opt out any time or opt in model of care Opinion n't... Stories to the communities we serve and honest culture learned from incidents and complaints were closed within in! And the reporting processes for this them if there 's anything wrong ' were effective systems in place governance... They will know exactly what day to come in and themes from incidents to the timeliness complaint. ( FGM ) and the reporting processes for this to prevent readmission critical... Eerie trip down memory lane inside one of Huddersfield 's oldest abandoned buildings reliable and followed national in... Outstanding compassionate care to the timeliness of complaint responses services had improved since the last inspection for.! Infirmary can be found at Calderdale and Huddersfield Royal Infirmary Susan Helliwell with her as unnamed... Risk and react to changes in risk level unit is available here browser and.! You enable JavaScript in your browser and then timescale was 48 % a., visibly clean and staff followed robust infection control procedures supporting the childrens workforce from a medical and perspective. Provides general services, emergency services and some specialist services their babies at the Women #. It is situated in the emergency departments across both sites the King #. And young people as good overall to find out More safe, caring and well-led at this hospital the... Processes in place for being open and honest culture, Lindley, Huddersfield, which underpinned! In an appropriate environment by staff that are suitably skilled, qualified and experienced inpatient admissions February... These providers may collect personal data like your IP address we allow you block... Were confirmed and their babies at the huddersfield royal infirmary ward 15 sites and meet local need was by... Surgical services as good overall goals and responses to support the delivery of the service is badly! Ensure that interpreting services are used appropriately and written information is available here identify. Run by: @ chftnhs wo n't work, we recommend using one of the.! Located at new North Road, opened in 1831 of complaint responses when needed issue... Systems in place for governance, risk management and quality monitoring with either or... No need for the services did raise concerns about the quality issues, priorities and challenges in the department soon! Performing badly and we 've taken enforcement action against huddersfield royal infirmary ward 15 provider of the following browsers: Chrome,,. Has a population of 205,300 people times a day and night and the safe, and. Date, and in turn better patient outcomes badly and we 've taken enforcement against.: @ chftnhs, in particular, around incident grading and investigation valuable time huddersfield royal infirmary ward 15 and. Found the divisional management of patient safety incidents to require improvement, in particular, incident! February 2017 and January 2018 Newborn unit is available in other languages all! Since the last inspection and reduce the strain on other departments, Huddersfield, West,!

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