The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. To ease the pain of higher energy bills caused largely by persistent high natural gas prices, Entergy Mississippi is implementing a series of measures to help our residential customers and communities. Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. Bill management tools that allow you to gain a better understanding of your payment amounts. If you look at this section of your bill, youll see last months reading subtracted from this months reading to get the amount of kilowatt hours (kWh) youve used during the previous month. Things you should know to protect you and your information. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. Funding a nearly $1.1 million temporary bill assistance program for moderate-income customers who struggle to pay utility bills, but do not qualify for federal bill assistance programs. Each month, the oldest bill is removed from the average and the current months bill is added. 1998-2023 Entergy Corporation, All Rights Reserved. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. Learn more about pricing and rates. Logos and other trademarks within this site are the property of their respective owners. A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. The Accumulated Difference is the difference between your monthly Level Billing amount and what you would owe if you were not signed up for Level Billing. The purpose of the program is to prevent mortgage delinquencies and defaults, foreclosures, loss of utilities or home energy services, and displacement of homeowners experiencing financial hardship after January 21, 2020. For Mississippi Power customers, the rate paid for electricity placed on the grid by a net metered customer is 2.5 cents/kWh above the company's avoided-cost rate. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Minimize posting time with this electronic bill payment program. Click here for a list of Power to Care agencies for Mississippi. Entergy Louisiana, Arkansas, Mississipi, New Orleans: Entergy Texas Backup generators are not typically designed to be operated in parallel with Mississippi Power's electric grid. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); Use constitutes acceptance of General Website Terms and Conditions. Mississippi residents can learn more and apply online for the program through the Mississippi Home Corporation at https://mshomesaver.com/. In Mississippi, call 2-1-1 for information about services available in your area. Paperless billing not only saves precious resources but can also be a more convenient way to keep on top of your bills. Those that do generate excess electricity will be eligible to sell that electricity to Mississippi Power at a rate determined by the Mississippi Public Service Commission. Applicable fees may apply if you do not meet the five business day minimum for stopping a payment. If your reading was estimated this information will be indicated on your bill. Details of New Bill Sections 1. With BillMatrix, you can easily pay your utility, auto loan, insurance or mobile phone bill just to name a few. Similar to question 17, if you are a few months behind on your electricity bill, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. You can pay online at www.entergy.com, select the pay by credit or debit card online option. If you chose to return to a traditional post-pay account, you will be subject to the same deposit and credit scoring requirements for post-pay customers. Start by logging in or registering your online account. Make one-time bill payments or schedule payments in advance. This amount must be paid in full if you cancel Level Billing or change providers. Choose a billing option that best fits your needs. Any Mississippi Power customer may determine if they are eligible for the low-income rate for net metering by calling the toll-free number 855-847-0555 to speak with a representative from Catholic Charities. Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. However, those who do not generate excess electricity will still see a reduction, or offset, in their bills as their home uses more solar energy and less energy from the grid. Make a payment on your Entergy account or make a charitable donation. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Like on a calendar, not all billing months are the same amount of days. Pay by mail not recommended for Prepay, as it may take a few days for a check to reach us by mail. Selling to Mississippi Power as a Qualifying Facility, currently ranges from 2.29 to 3.62 cents/kWh. Pay online using BillMatrix or call them at 800-834-2073. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. It is more common for solar-powered homes to produce a portion of the electricity for their home and the remainder is provided by Mississippi Power. Cost Breakdown 6. BillMatrix Click hereto make a credit/debit card payment. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. 1998-2023 Entergy Corporation, All Rights Reserved. This program does not prevent disconnection of service due to the failure to pay the electric service bill nor does it prevent power from going out during an outage. So when prices are lower than expected, the benefit is passed on to customers and when fuel cost is higher than expected, the PSC allows the company to recover the difference. Call Now Understanding your bill Your power bill is more than just a number. BillMatrix - Welcome. We want you to be fully in control of energy consumption in your home. Meter Reading 10. BillMatrix Click hereto make a credit/debit card payment. We offer several options for payment, so you can find the method that best fits you. An application for homeowners assistance may be submitted by eligible households, and funds will be paid directly to mortgage servicers, property charge payees and utility service providers as applicable. That's why we've put all the information you'll need, like our contact numbers and website address, plus your account number, right at the top of your bill. For information on how to apply,click here. Photo ID (drivers license or state-issued ID, passport). Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. These rates are established by Mississippi Public Service Commission rules. Mississippi Power's step-by-step process for interconnecting to the company's electric grid and being able to net meter a renewable energy system can be found here. Each year, the company files a report with the Mississippi Public Service Commission (PSC) regarding costs of fuel necessary to generate electricity. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Recovers costs or provides credits associated with Entergy Mississippi's membership in MISO (Midcontinent Independent System Operator). Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. This service could be especially useful to the elderly, sick or people who are away from home for extended periods of time. If you choose to restart service, you will need to call 1-800-Entergy (1-800-368-3749) for reconnection. Current Charges 12. 1998-2023 Entergy Corporation, All Rights Reserved. Graphic that shows different ways you can pay your bill and any fees associated with them. Cost of initial single net meter and installation. Auto Pay is a free and convenient way to pay your monthly utility bill without worrying about checks, postage or paying on time. program when the customer provides an original completed application form to Mississippi Power signed by the customer's physician to document the type of life support equipment in use. Please enter the required information below to begin the contribution process. Customer-produced energy purchased by EML. Mississippi implemented its TANF program . See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. We'll match each dollar donated. new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Use constitutes acceptance of General Website Terms and Conditions. Help a neighbor in need by donating to Project SHARE. We apologize for any inconvenience. Southern Company. The Emergency Rental Assistance Program makes available $46.5 billion to assist households that are unable to pay rent and utilities due to COVID-19. Learn More. Not all renewable energy systems will be able to generate excess electricity. This area will also indicate any Past Due amounts on your account and provide verbiage if you are on programs like Level Billing or Auto Pay and information about payment arrangements. Mississippi Power makes every effort to schedule outages during a time that is best for our . Through Entergy's The Power to Care program, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals. Eligibility requirements by household size and income: A one-time $80 bill credit on September bills or a check instead, if customers opted in by Aug. 17. Solar generation is a cost-effective power source that stabilizes prices for our customers and benefits the environment. Credit for residential low users as defined in the residential rate schedule. No. Just sign up to pay your bill automatically each month. Clear contact information - We know that sometimes you may need to contact us. Where can I find it? Discover the financial and environmental benefits of electric vehicles. Entergy is always working to improve our customers billing experience. Here you will find all the information you need about energy use at home and an explanation of your energy bill. You can expect a 3 to 5 percent increase in energy use for every degree you set the thermostat higher in the winter and lower in the summer. An eligible household is defined as a mortgage holder household in which at least one or more individuals has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship after January 21, 2020; has fallen behind on one or more mortgage loan, property tax, property insurance and/or HOA/condo association payments; and has a household income at or below 100% of the area median or 100% of the median income for the United States ($79,900), whichever is greater. Receive email notifications when your paperless bill is sent. Find out how Electronic Data Interchange can streamline your business transaction process. When the PV system produces more power than is needed for the residence or business, the system will seamlessly export that excess power to the utility grid. This federally-funded program administered through community action agencies primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy efficient. Request an extension through myEntergy. Costs to rebuild infrastructure and equipment damaged by severe storms and weather events. If you leave the program, you are not eligible to re-enroll for 12 months. Use constitutes acceptance of General Website Terms and Conditions. The good news is - with a little know-how and the right action - you have control to help manage most of them. What payment methods does Mississippi Power accept? Select BillMatrix. The bill's user-friendly and colorful layout allows you to find all the important information on your bill. doxo is not an affiliate of Mississippi Power. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses. We use a disciplined strategy to project the exact amount of fuel necessary to generate electricity for our customers and file this annually with the PSC. When you install a renewable energy system at your home or business, the system will offset, or replace, at least some portion of the electricity you would have otherwise used from the electric grid. Now enter your user name and password, and you're all set! No need for stamps and trips to the post office. Payment Options Log In, View Balance and Pay Bill Pay Bill Without Logging In Pay Using BillMatrix Auto Pay The monthly amount is calculated by taking the past 12 months of your billing history and dividing it by 12. SET UP AUTOPAY Entergy Future Ready Resilient solutions for a sustainable tomorrow To qualify for this benefit, the customer must provide a medical certificate from a physician. Every Entergy customer account is aligned with one of 21 cycles so that they are billed on, or about, the same date each month. Choose one of the options below to enroll. We can let you know exactly how much it will cost to reconnect residential service. Account Summary 3. Charts and graphs give you the ability to track your energy usage. Follow us on facebook to stay up-to-date on news, events, tips and more. This is called net metering. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. We offer a variety of programs and resources to help you save energy and money. And yes, we do recommend that you set your thermostat to 68F in the winter and 78F in the summer. On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. When your income wont stretch any further, help is available. You can compare usage to the previous year or previous month(s) to determine if your current usage is in line with the previous periods. Contact us online (we will respond via email). If you log in, your information will be provided on the page. Click learn more to make payment through the Bill Matrix website (no service fee). Welcome to the online contribution system for The Power to Care brought to you by BillMatrix. If you need to stop a payment, you must contact Customer Service a minimum of five business days before the scheduled draft date; otherwise, please contact your financial institution. The Homeowners Assistance Fund makes available $9.961 billion for states to provide relief for our countrys most vulnerable homeowners. For more information and to submit an application, visit ms-ramp.com or call 1-888-725-0063. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Common questions, curated and answered by doxo, about paying Mississippi Power bills. No. What payment methods does Mississippi Power accept? Pay your bill online with or without logging in our site. It is important that you fully complete and submit your application as soon as possible, as funds are limited. doxo is not an affiliate of Mississippi Power. You can also find links on ways to save energy around the house and more information about some of our products and services. In need of help? (Lines Into Vital Equipment) program is designed to flag accounts so that special effort can be made to avoid accidental disconnection of electric service. Charts and graphs give you the ability to track your energy usage. Most applications will be reviewed and determined in about 30 days. Set up email reminders and view exact copies of your bill online, along with other benefits: With Auto Pay, we will continue to read your meter and calculate your bill each month. Choose one of the options below to enroll. Help is available, currently ranges from 2.29 to 3.62 cents/kWh credit be... To keep on top of your payment amounts house and more information and to an! License or state-issued ID, passport ) during a time that is best for our most. ( 1-800-368-3749 ) to request a form for your doctor to fill out to be sent paying! Your Entergy account or make a payment on your bill and any fees associated with Mississippi. And services your monthly utility bill without worrying about checks, postage or paying on.. Users as defined in the winter and 78F in the residential rate.! Relief for our //www.googletagmanager.com/gtm.js? id='+i+dl ; f.parentNode.insertBefore ( j, f ) ; constitutes! 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