kenmore elite refrigerator compressor failure lawsuit

I then called sears back and they basically said too bad because you didn't purchase the extended warranty. I am highly disturbed by this. 6 months after buying the Kenmore elite the compressor went out. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. If it runs constantly, it would become too hot and the refrigerator may not cool. I freaked out and after much research and 100's of calls had a tech come out on 8/14. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. How ever it is now useless. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! Purchased a Kenmore Elite in December 2018. Call Sears they would be able to ilook at it in a month. Disconnect the cord of the refrigerator from the wall outlet and inspect it for any damage. If your refrigerator seems to be running but not cooling at all, most likely LG famous linear technology compressor is shot or there is a refrigerant leak somewhere in a sealed system (compressor, evaporator, condenser). Compressor went out. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. Replace or remove the filter dryer before you can uninstall the old compressor. You need to be sure the noise is coming from the compressor, though. I would prefer we increase manufacturing of appliances (and computer chips) in our country (call service centers should also be domestic). I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. We are still waiting on the last part to arrive and be installed. If anyone starts a class action lawsuit pleas include me in that group!! i've called their legal department but they dont call back. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. I thought we shopped and bought a product to last and had good reviews. FOR IMMEDIATE RELEASE. This claim is based on thousands of complaints that have been posted to online forums as well as the LG website itself. Then the fridge stopped cooling had someone come out and yup your compressor is shot. Small claims court here I come. It is very quiet except for the rare time when you hear the ice dropping into the ice container. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. (June 18), The tech returned and repaired the unit. The compressor failed July 16, 2022. The compressor is still covered, but they want over $400 to fix it. It is also the most awarded and consistently ranks in the top ten best refrigerators. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. BS. (Must Read), Tappan Dishwasher Problems: 7 Common Issues (Must Know), GE Portable Airconditioner Not Cooling (With Solutions), Frigidaire Portable Airconditioner Not Cooling (With Solutions), Danby Portable Airconditioner Not Cooling (With Solutions), LG Portable Airconditioner Not Cooling (With Solutions). The water from the ice machine was all over my heard wood floors, overnight the entire freezer went off! My LG French Door Refrigerator is 3 years old. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. What a joke. His bill was $390 parts and labor. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. My Kenmore 795.74053.411 went out 2 days ago. So far 2 compressors, the condenser and dryer and freon have all been replaced. BUT ON SALE FOR $500. That would be LG. Is this covered under the recall? He said the compressor is completely shot, and it's not worth it to replace the compressor. Purchased a Kenmore Model # 72595 in 2018. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Would take 2 weeks and parts would be shipped to my home. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. no wonder SEARS went out of business!!!!!!! Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. The clunking or thumping sound you hear is the compressor hitting the sidewalls of its compartment. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. They will guide you on the best steps to take. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. This week I came home and found water dripping from the ice dispenser. I have thrown more food away in the past year, limping this thing along. This kind of money is not disposable. I called Sears, paid the $90 to have repair tech come out. 2015 Kenmore Elite Model 795.72483.410. SAME STORY! I asked him how long I can expect the unit to last and he said, at least until you can't see my taillights leave the driveway. Before installing the new water filter, make sure it is clean and clear of small debris. FYI, I still have a compressor on my shelf that Sears sent in error. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. I see others have had the same problemwhy isn't there a recall? My Kenmore Elite 74015 30.6 cu. My Kenmore Elite refrigerator was purchased in 2015. In addition, I lost approximately $200 or more in food. I have a kenmore elite I purchased in 2006 3 door. I always bought appliances from Sears and even worked at one location as one point. I have the same issue as many of the above individuals. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. They should not continue to sell this junk. They said $600 part and $200 labor. They want $169 to do diagnostics and then labor changers completely unknow. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. Sep 21, 2022 by Paid $2995.00 and it lasted until Feb 18, 2020. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. PartSelect Number PS8689661. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. Trying to recoup the cost paid for labor and food lost. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Farouq Saifi. Purchased my LG 3 door refrigerator 11/2016. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Tech put his hand on the compressor and said it was way too hot. It will take a week for tech to look at the compressor. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. If the blades move freely, clean them and make sure nothing is obstructing them in any way. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. Power down the circuit breaker if doing this is more viable for you. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Not covered under the warranty which is good for 1 year. We, like many, many others have a failed LG French Door refrigerator after just 17 months. How can I get in on this lawsuit. The compressor will become too hot to be touched if it is overloaded. Wrong color than advertised, and won't keep ice-cream cold. Did I mention all the food is lost. I think at this point its best for you to go with their idea. Not cooling and food went bad. Well have wait and see! To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". Our unit was purchased in Dec 2018. From everyone's comments it sounds like quite a hassle to try to get it repaired. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. Kenmore Elite product is designed and manufactured for years of dependable operation. If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on most refrigerators. According to the recall notice, LG has received 82 reports of. However, if you are not sure, run a continuity test on it using a multimeter if you have one. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. It may take up to 4 hours. This is how we found out that the fridge quit working. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. Good, Lord, people run! Kenmore Elite was purchased 4 years ago and compressor failed. All purchased at Sears. The refrigerator completely stopped cooling 1 year and 5 days after purchase. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Compressor went out. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. Then, allow the unit some hours to run in order to adapt to the setting. If you dont, you can follow the steps laid out in this article to replace it after buying a new one. Total bill would be 812.00. I am living on social security and have very little extra money to cover these repairs to my refrigerator. I purchased a kenmore Elite refrigerator in August of 2015. Looks like we are screwed based upon all of the other complaints I just read. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. Purchased a Kenmore Elite 3 Door 9/14/17. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; Follow the steps in this video to test your refrigerator compressor successfully. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Charles Howard. Add me to the Class action lawsuit. Have photos. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. It covered everything. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. So, check the tag inside the refrigerating compartment and weigh the refrigerant before adding it to the cylinder and the system. Actually the main issue is the lack of customer service / help from LG and A&E. Repair service is scheduled for mid- to late-June. A new linear compressor will be supplied free of charge. The 800 number shown is not working, as I was trying to call to move up the repair date. But this applies only to linear compressors.

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